Customer Service
hace 5 días
Customer Service - German Speaker (Swiss German)MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of sales performance, repair optimization and compliance, parts and accessories sales performance, and consumer engagement.Why join us?With 25+ years of industry expertise, our multilingual and multicultural Contact Center thrives on a proactive and dynamic approach. Our 170+ professionals work collaboratively, ensuring every client receives exceptional service. Thanks to our commitment to excellence, we continue to growJob DescriptionYour MissionWe are looking for a customer-focused, proactive support agent to optimize lead conversion and enhance sales distribution processes. This role blends outbound sales efforts with dealership support, ensuring smooth operations and customer satisfaction.Key ResponsibilitiesLead Management: Qualify high-potential leads and engage with customers via calls, emails, and chatsDealer Assistance: Support dealerships with vehicle distribution, transport, documentation, and logisticsCRM & Sales Optimization: Maintain accurate records and drive lead-to-sales conversionWe Value Your PotentialEven if your experience doesn’t match 100%, we encourage you to apply Talent comes in many forms, and we are committed to fostering a diverse and inclusive team.What We OfferPermanent, full‑time contract (40h/week)Hybrid work model after initial training (1–2 days WFH). Our office is located at Calle de Albasanz 15, San Blas de Canillejas, Madrid.Deep industry insights, working closely with customers, suppliers and dealersMSX Bazaar – Exclusive employee shopping portal26 vacation days (23 + 3 extra)Ongoing internal training & professional developmentFully adapted offices for a comfortable, accessible workspaceQualificationsExperience in outbound sales, B2B sales, or business developmentCustomer service expert with strong communication and commercial skillsFluent in Swiss German & English (at least B2 level)Skilled in CRM tools, MS Office, and multitasking in a fast‑paced environmentMSX is an equal‑opportunity employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.#J-18808-Ljbffr
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Customer Service Associate
hace 1 semana
Madrid, España 2K A tiempo completo**Customer Services Associate - Please Submit y**our** CV in English** **_ OVERVIEW:_** **Our company is seeking a Customer Service Associate to play a meaningful role in the success of our Customer Service Operations. This position is responsible for handling 2K Games' highest level of service issues to ensure our customers' concerns are resolved in an...
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Customer Service Representative
hace 1 semana
Madrid, España Lyto Immigration A tiempo completoOur company is seeking a highly motivated and enthusiastic individual to join our customer service team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing excellent customer service and support to our clients. **Responsibilities** - Responding promptly and professionally to customer inquiries,...
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Customer Service Coordinator
hace 1 semana
Madrid, España AUTO1 Group A tiempo completoA leading automotive service provider in Madrid is seeking a skilled manager to lead and develop their customer service team. This role involves managing customer service operations, contract negotiations, and strategic planning. The position offers a permanent contract, competitive salary, and opportunities for growth in a dynamic international environment....
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Customer Service Supervisor
hace 3 días
Madrid, España 2K A tiempo completo**- Please be sure to submit your CV in English -**: **WHO WE ARE**: Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world. Our studios responsible for developing 2K's portfolio of world-class games across multiple platforms, include Visual Concepts,...
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Customer service
hace 3 días
Madrid, Madrid, España Crevel Europe A tiempo completoAbout Crevel Europe:Crevel Europe is a leading importer and wholesaler of Mexican and American products in Europe. With a portfolio of over 1400 products from both mainstream and independent brands, we serve clients across the continent. Our mission is to support food service and retail businesses by providing access to top-quality authentic Mexican and...
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Customer service specialist
hace 2 semanas
Madrid, España SUANNUTRA A tiempo completoMonteloeder, Elche, Alicante | Suan Nutra Group At Monteloeder, we are looking for a Customer Service Specialist to join our team and support our commercial and operations activities in a B2 B, regulated environment. This role is key to ensuring excellent customer service throughout the order lifecycle, working closely with Sales, Quality, Supply Chain and...
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Customer Service Specialist
hace 2 semanas
Madrid, España SUANNUTRA A tiempo completoMonteloeder, Elche, Alicante | SuanNutra GroupAt Monteloeder, we are looking for aCustomer Service Specialistto join our team and support our commercial and operations activities in a B2B, regulated environment. This role is key to ensuring excellent customer service throughout the order lifecycle, working closely with Sales, Quality, Supply Chain and...
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Customer service
hace 1 semana
Madrid, España Randstad España A tiempo completoÚnete al equipo de Customer Service de un recocnocido cliente del sector inmobiliario en MadridTu reto: Serás el motor de la satisfacción del cliente en todas las etapas, desde la preventa hasta la postventa. Te encargarás de ofrecer la información clave, gestionarás la documentación necesaria y te adaptarás a las necesidades de nuestros clientes,...
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Customer Service Representatives
hace 1 semana
Madrid, España FreshTalent A tiempo completoCustomer Service Representatives (Remote Contract) Pay: $60–$80 per hour Hours: 30–40 per week, flexible schedule Start Date: Immediate, 3–4 week project Role Overview We are seeking experienced Customer Service Representatives to contribute to a cutting‑edge AI research project. In this role, you'll apply your expertise to diagnose and resolve...
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Customer service
hace 1 semana
Madrid, España Randstad España A tiempo completoÚnete al equipo de Customer Service de un recocnocido cliente del sector inmobiliario en MadridTu reto: Serás el motor de la satisfacción del cliente en todas las etapas, desde la preventa hasta la postventa. Te encargarás de ofrecer la información clave, gestionarás la documentación necesaria y te adaptarás a las necesidades de nuestros clientes,...
