IT Technical Support

hace 1 semana

Barcelona, España DAVANTIS A tiempo completo

At DAVANTIS Technologies, we are international leaders in the development of innovative technological solutions for electronic security.Since 2005, we have been at the forefront of intelligent video surveillance and AI-based video analytics, with a presence in more than 40 countries and over 100,000 video channels sold worldwide.Our mission is clear: to protect what matters most through highly sophisticated proprietary algorithms that ensure the security of businesses, properties, and critical infrastructures. We are pioneers in video analytics for perimeter security, creating technologies that transform the industry and set international trends.At DAVANTIS, we believe in people. We promote an excellent work environment, continuous professional growth, and a collaborative culture that drives innovation and allows us to keep leading the future of security.We are currently looking for an IT Technical Support to join our team in Bellaterra (Barcelona).In this key role, you will be the direct link with our customers, providing specialized technical support and ensuring the proper operation of our AI-based intelligent video surveillance solutions, both in Spain and internationally.Your mission will be to guarantee an exceptional customer experience by resolving incidents, providing assistance with system configuration and maintenance, and collaborating with other teams to continuously improve our services.What are we looking for?Technical studies in Computer Science or related fields (University degree or Vocational Training).Knowledge of IT systems, networks, and technical support.Knowledge of Active Directory is a plus.English level: B2 or C1.Experience or interest in telephone-based customer support.Excellent communication skills and customer-oriented mindset.What do we offer?Continuous training on the latest technologies and methodologies.The opportunity to work for a manufacturer of video analytics solutions for perimeter security.Competitive salary and excellent working conditions.Permanent contract in an innovative and fast-growing companyAre you passionate about technology and working with customers? Send us your CV at: — REF: Support

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