Founding Market Operations Launcher
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Launch and operate the DACH market operations for REVER, onboarding and supporting e-commerce brands in Germany, Austria, and Switzerland.
You'll tackle the challenge of solving the massive €20B+ returns problem for e-commerce companies in Germany, where return rates range from 40–60% in fashion and footwear.
Responsibilities- Launch the country operations for the DACH market.
- Onboard the first brands by managing a variety of external stakeholders, including logistics carriers, fulfilment players, and e-commerce experts.
- Exceed client expectations by helping them with technical integrations with their carriers, warehouses, ERP, and CMS systems.
- Work at the intersection between our customers, our GTM and product teams.
- Manage brand relationships and support them in their experience with REVER.
- Use your firsthand experience of our day-to-day operations to contribute to product development.
- Engage in strategic discussions to drive our operational excellence.
- Bring analytical insights on how to help brands achieve their goals.
- Surpass performance goals and thrive in our ambitious team environment, seizing opportunities for personal and company-wide growth.
- Interest in fashion, tech and innovation with a passion for helping eCommerces grow.
- Native communication skills in German, professional in English.
- An analytical mindset, driving data‑driven approach to problem solving and strategy.
- A fast learner; we want to fail fast, learn faster, and challenge often.
- A passion for startup culture, coupled with a proactive mindset.
- Quick problem‑solving skills and a knack for decisive action.
- Experience in the eCommerce, Fashion, or Retail industry is a plus.
- Experience in
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