Remote - IT support Engineer
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Our client is a leading American technology company expanding across Europe, supporting some of the world's largest enterprise partners.
They are looking for a technically minded Support Engineer to join their Enterprise Support team on an initial 12-month contract, with potential to extend.
This is a hands-on role focused on troubleshooting applications, APIs and web platforms, using SQL, Python and other technical tools to investigate issues and work with Engineering and Product teams to resolve them.
What You'll Be DoingInvestigating technical issues across applications, APIs and web platforms, identifying root causes and implementing solutions.
Writing SQL queries to analyse data and investigate problems, including joins, filtering and aggregations.
Reading and troubleshooting Python code, understanding basic programming logic and working through code snippets.
Collaborating with Engineering and Product teams, using monitoring tools and AI to support investigations, scripting and automation.
What They're Looking ForExperience in Technical Support, Application Support, Production Support or a similar software-focused environment.
Strong, hands-on SQL skills, including joins, filtering and aggregations.
Working knowledge of Python or another programming language, with the ability to read code and understand basic logic.
Strong communication skills, a proactive approach and fluent English.
Nice to HaveExperience with Jira, Datadog or similar monitoring tools.
Spanish, German, French or another European language.
Candidates must have the right to work in Spain as a contractor and be able to contract through their own registered company or as a registered self-employed contractor (e.
Spanish autónomo).
Umbrella, payroll and Employer of Record arrangements are not supported.
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