Customer Success Manager
hace 4 días
Descripción del trabajoShiji is a global technology company dedicated to providing innovative solutions for the hospitality industry, ensuring seamless operations for hoteliers day and night.Built on the Shiji Platform—the only truly global hotel technology platform—Shiji’s cloud-based portfolio includesProperty Management SystemPoint of SaleGuest engagementDistributionPaymentsData intelligencesolutions for over 91,000 hotels worldwide, including the largest chains.The best hotels run on Shiji—day and night.To support our Customer Success team, we are looking for a young-minded, vibrant, high-energy, proactive and detail-oriented Customer Success Manager, with experience in Customer Support and the ability to analyze customer behavior metrics to recommend key actions within their organization to increase the adoption of Reviewpro Reputation features in the DACH Market.Responsabilidades Provide training to our clients on the Reviewpro Reputation tool and key hospitality best practicesConstant proactive monitoring of client engagement and health/happiness levels and regular interactions with clients (phone, email, etc.)Work closely with the Customer Success Team to follow up on bugs and issuesSupporting the renewal process in collaboration with the Customer Success and Sales TeamsCalificaciones Native / Professional level of German and EnglishPreference for experience in customer success roles / hospitality industryModelo de trabajo Hybrid model of work, opportunity to work (partially) remotely.Soporte A modern workplace in one of our multinational offices, of course as much coffee, tea and fruit as you need to get into the flow.Crear una alerta de empleo para esta búsqueda#J-18808-Ljbffr
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Customer Success Manager
hace 4 días
madrid, España Quanta A tiempo completoHigh growth SaaS cybersecurity vendor in Valencia are looking for an experienced Senior Customer Success Manager to help drive retention, renewal and upselling for their growing customer base. This role will be handling some of the largest and most strategic customers, plus being a key player in the Customer Success team. What it takes 2-5+ years of...
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Customer Success Manager
hace 7 días
madrid, España GE Vernova A tiempo completoJob Description Summary We are looking for a motivated and customer-focused individual to join our Customer Engagement Team as a Customer Success Manager (CSM). The CSM will be the primary point of contact for assigned accounts building and maintaining strong relationships addressing inquiries resolving issues and acting as a trusted advisor. Success in this...
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Customer Success Manager
hace 6 días
madrid, España Planet A tiempo completoOverview Join our team as a Customer Success Manager (PMS) , where you'll be responsible for driving customer satisfaction and retention of our market-leading PMS and
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Customer Success Manager
hace 1 semana
Madrid, España Quanta A tiempo completoWe’re working with a high-growth SaaS business in the cybersecurity space that’s expanding its Customer Success team to support a growing customer base. They’re looking for a Customer Success Manager to help drive revenue retention, logo retention, and expansion across SMB and Mid-Market customers.This role is well suited to someone early in their...
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Customer success manager
hace 4 días
Madrid, España Quanta A tiempo completoWe're working with a high-growth Saa S business in the cybersecurity space that's expanding its Customer Success team to support a growing customer base. They're looking for a Customer Success Manager to help drive revenue retention, logo retention, and expansion across SMB and Mid-Market customers. This role is well suited to someone early in their Customer...
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Customer Success Manager para Ebolution
hace 1 semana
Madrid, España Hanbai.io A tiempo completoCustomer Success Manager — Ebolution Sobre Ebolution Ebolution es una consultora boutique especializada en proyectos eCommerce B2B/B2C, integraciones complejas (ERP/PIM), automatización y desarrollos digitales a medida. Somos Partner of the Year de BigCommerce y un aliado estratégico para compañías líderes de retail, industria y distribución....
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Customer Success Manager para Ebolution
hace 1 semana
Madrid, España Hanbai.io A tiempo completoCustomer Success Manager — Ebolution Sobre Ebolution Ebolution es una consultora boutique especializada en proyectos eCommerce B2B/B2C, integraciones complejas (ERP/PIM), automatización y desarrollos digitales a medida. Somos Partner of the Year de BigCommerce y un aliado estratégico para compañías líderes de retail, industria y...
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Customer Success Manager para Ebolution
hace 1 semana
Madrid, España Hanbai.io A tiempo completoCustomer Success Manager — Ebolution Sobre Ebolution Ebolution es una consultora boutique especializada en proyectos eCommerce B2B/B2C, integraciones complejas (ERP/PIM), automatización y desarrollos digitales a medida. Somos Partner of the Year de BigCommerce y un aliado estratégico para compañías líderes de retail, industria y distribución....
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Customer Success Manager
hace 1 semana
Madrid, España Planet A tiempo completolocations- Madrid Office - Spain- time type- Full time- posted on- Posted Today- job requisition id- JR08846 We're looking for a results-driven Customer Success Manager, ideally with Payments or Fintech experience. You'll be critical in retaining our valued SME customers and ensuring that we maximise customer satisfaction and lifetime value. This is a role...
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Customer Success Project Manager
hace 4 días
Madrid, España Shiji Group A tiempo completoOverviewShiji is a global technology company dedicated to providing innovative solutions for the hospitality industry, ensuring seamless operations for hoteliers day and night.Shiji PlatformBuilt on the Shiji Platform—the only truly global hotel technology platform—Shiji’s cloud-based portfolio includesProperty Management...
