Customer Service Centre Manager
hace 2 semanas
Customer Service Team Leader (English with another EU language) Who Are We: CPM CX is a global leader in customer service, sales, and technical support solutions. With a presence in over 30 countries, we provide multilingual support tailored to diverse markets. Our Client: Is a global leader in hygiene, health, and nutrition, creating trusted and beloved brands for generations. We are now recruiting for a Team Leader to immerse themselves in the brand and deliver first-class service to our team Support the initial onboarding of new employees. Assess and review team and individual performance through quality assessments to identify key development areas. Hold regular team and individual meetings with all direct reports in line with CPM Contact Centre standards and ensure Monthly My Performance Check-ins are complete and documented. Manage the productivity and performance of the team in line with client expectations. High level of English both in spoken and written & fluent in a second EU Language (Italian, Greek or Hebrew is ideal). Proven experience as a Team Leader in a customer service project is preferred. Strong understanding of customer service principles and best practices. Experience with data analysis and reporting. Proficiency in MS Office and experience with CRM systems. Work Schedule: Monday to Friday from 9:00 am to 6:00 pm. Holidays: 24 working holidays. Work Model: Hybrid (6 days per month at the office). Training: 2 weeks of training in your normal working schedule. Office Location: Career Growth: Ongoing training and development. Well-being Support: Discounted health insurance.
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Customer Service Manager con Inglés Advance
hace 1 semana
Barcelona, España Page Personnel España A tiempo completoGestión del equipo de customer service (order to cash) y de su actividad así como modificar pedidos/entregas. - Atención al cliente para brindale infracción en relación a los productos, a la situación de los pedidos (interlocución con logística), datos de entrega, falta de stock que afecta a los pedidos solicitados, datos de la factura (resolver...
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Customer Service Manager
hace 13 horas
Barcelona, España Rubiko A tiempo completoWe are experts in the field of customer support, tailored for the iGaming industry. We are searching for a **Customer Service Manager **with excellent leadership skills and business performance experience. In this position, you will ensure the management of the customer support service operations. You will be directly leading a team of team leaders and the...
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Manager de Customer Service con Frances&ingles
hace 6 días
Barcelona, España Page Personnel España A tiempo completoCoordinación y gestión del equipo de **Customer Service** de la empresa (4 personas): control del día a día, KPI's, resolver incidencias, división de los mercados a los que están enfocados, etc. - Coordinar la relación con el equipo fabrica, comercial, marketing, finanzas, etc. - Asistencia a ferias anuales junto al equipo comercial para conocer a los...
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Customer Service Manager Travel Retail
hace 4 días
Barcelona, España Coty Inc. A tiempo completoREQ ID 94411 POSTED Jul 23, 2025 FUNCTION Customer Service LOCATION Barcelona, B, ES, 08018 CUSTOMER SERVICE MANAGER **Location**: Barcelona, Spain We are seeking an experienced Customer Service Manager to drive excellence in service delivery, mentor a dynamic team, and implement strategic initiatives to achieve operational goals. The Customer Service...
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Customer Service Manager
hace 4 días
Barcelona, España Marlex A tiempo completoMarlex Human Capital, estamos colaborando Primagas, una empresa multinacional y pionera en el sector energético, situada en la ciudad de Barcelona, que está en búsqueda de un/a **CUSTOMER SERVICE MANAGER.** **¿Cuál el será tu misión en la empresa?** - Diseñar y ejecutar la estrategia de experiência del cliente definiendo los canales y la forma en...
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Customer Service Manager
hace 6 días
Barcelona, España Pay Retailers A tiempo completoPayRetailers is a payment gateway designed to handle mass online payments to the Latin American market. The company combines local markets expertise with payment technology enabling global merchants to successfully expand their business into high growth, emerging markets while eliminating the many operational complexities of managing cross-border payments....
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Customer Service Representative
hace 21 horas
Barcelona, Barcelona, España CPM CX Centre A tiempo completo*Who We Are*CPM International is a global leader in customer service, sales, and technical support solutions. With a presence in over 30 countries, we provide multilingual support tailored to diverse markets. We celebrate diversity and foster an inclusive workplace where you can be your authentic self.*Our client*Is a global leader in household and...
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Customer Service Manager B2B
hace 1 semana
Barcelona, España Proarcai A tiempo completoNuestro cliente es una multinacional alemana, líder en el sector químico, con planta productiva e I+D a nível local. Estamos buscando un/a: CUSTOMER SERVICE MANAGER Su misión será liderar el departamento de Customer Service, coordinando al equipo, elaborando políticas y procedimientos e implementando mejoras que garanticen la consecución de los...
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Customer Service Representative-Italian with English
hace 2 semanas
Barcelona, España CPM CX Centre A tiempo completoCustomer Service Representative with Italian & English (Substitution Contract) CPM CX is a global leader in customer service, sales, and technical support solutions. With a presence in over 30 countries, we provide multilingual support tailored to diverse markets. Client is a global leader in hygiene, health, and nutrition, creating trusted and beloved...
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Customer Service
hace 13 horas
Barcelona, España Hays A tiempo completoTu nueva empresa Desde Hays seleccionamos Customer Service en una empresa del sector de óptica ubicada en Barcelona capital. La persona seleccionada trabajará en el Departamento de Customer Service y reportará al Manager. Tu nuevo puesto Gestión de pedidos Atención al cliente de calidad Gestión de quejas y solicitudes Resolver preguntas de...
