Inbound Customer Service Team Lead

Hace 1 día

madrid, area metropolitana (comarca), España Jd.Com Inc. Jornada completa

JINGDONG Logistics (JD Logistics) in Madrid seeks an experienced inbound customer service team lead to drive service excellence and performance.
¿No sabe con seguridad qué habilidades necesitará para esta oportunidad?
Simplemente lea la descripción completa a continuación para obtener una idea clara de los requisitos del candidato.You will coach, monitor, and optimize the inbound CS function, ensuring high-quality support for operations in a fast-paced environment.
xqysrnhThe role requires 3+ years in customer service with at least 1 year in a supervisory capacity, and fluent English with Mandarin preferred for global operations.