Wze-934 - Key Account Manager Suppliers & Export
hace 6 días
Barcelona
EUR 30.000 - 50.000
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today
Alcura, a Cencora company, offers end-to-end clinical supply services and world-class healthcare partnership supported by local expertise with global reach. The world's foremost pharmaceutical companies, healthcare providers, and their patients count on us to deliver comprehensive and personalized clinical trial solutions.
Tasks and Responsibilities:- Negotiation & Contract Management Support:
- Provide assistance during negotiations with suppliers/vendors to secure service level agreements (SLAs) and other relevant operational and quality terms while ensuring adherence to regulatory compliance specific to drug sourcing for clinical trials.
- Customer Relationship Management:
- Handle offers and orders with customers.
- Support the Sourcing Project Manager in coordinating end-to-end project management of drug sourcing initiatives for clinical trials.
- Request procurement-related documentation.
- Provide pricing and terms information.
- Assist in tracking project progress, monitoring timelines, and addressing any issues/risks that may impact deliverables.
- Review and maintain the most up-to-date customer messaging at all times.
- Ensure all billing activities are forecast within the month.
- Prepare Client Quotations:
- Collaborate with internal teams to gather necessary information for accurate client quotations, ensuring compliance with pricing guidelines and regulations.
- Analyze client requirements and project specifications to create customized proposals that meet their needs effectively.
- Review and refine pricing strategies to remain competitive in the marketplace while maximizing profitability for Alcura.
- Respond to Client Queries:
- Address incoming client inquiries promptly, providing clear and accurate information on pricing, product availability, lead times, and any other relevant details.
- Tailor responses to each client's specific needs while upholding professional standards of communication and service excellence.
- Coordinate internal resources as needed to ensure timely responses that demonstrate Alcura's commitment to customer satisfaction.
- Search for suppliers and obtain product availability/quotations.
- Contribute to building relationships with key suppliers/vendors involved in drug sourcing activities for clinical trials.
- Act as a mediator between suppliers and Accounts Payable for invoice payments.
- Assist in monitoring supplier performance against established metrics/SLAs to maintain compliance with quality standards, delivery timelines, and cost targets within drug sourcing projects for clinical trials.
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