CRM & Business Support Intern

As you contemplate your future you might be asking yourself whats the next step? Start your journey with us Were seeking a CRM amp; Business Support Intern to join our Lodging Business Development Team in the Inventory division in Barcelona Hybrid to provide support build processes You will be a key player in business initiatives within the Group We will give you opportunities to rapidly gain visibility and incremental responsibility If youre ready to soar were ready to take you there Why eDreams ODIGEO Join the worlds leading travel subscription platform and one of the largest ecommerce businesses in Europe 21 million customers 44 markets 5 brands 7M members in Prime More than 100 million searches per day Up to 6 billion daily AI predictions Over 1600 employees More than 60 different nationalities from all continents 99 permanent contracts 36 average age Were the worlds leading travel subscription platform and one of the largest ecommerce businesses in Europe We are a tech company revolutionising the travel booking experience through our consumer insight innovative technology market leadership and Prime the worlds first travel subscription program What you will do: The Roles Key Responsibilities and Tasks As an eDOer you will have clear objectives great challenges and a clear overview of how your work contributes to the global company project and its customers The Business Development Salesforce Administrator will focus on improving Salesforce infrastructure and flows to be aligned with business needs to maximise our direct partnerships with hoteliers using Salesforce as the primary tool Salesforce is the cloudbased software we use to provide partner relationship management focused on sales market management marketing automation analytics and application development : Improve continuously Salesforce infrastructure ensuring all data content Salesforce flows configurations and processes are updated to maximise business opportunities Once salesforce development amp; enhancements in place critically analyse business processes and performance recommending initiatives to improve the effectiveness of those processes and initiatives Underpin priority initiatives for Lodging team Build actions and Salesforce flows and processes for the team to prioritise and opportunities based on data Successfully engage in multiple initiatives simultaneously Training material and documentation writing Internal Salesforce Support Ticket Management What do you need to succeed: Good to have Bring your unique perspective speak up and offer disruptive solutions Youll have the opportunity to learn and grow while making a real impact on our team Heres what you need to succeed: Desired skills amp; experience: Past Salesforce experience necessary amp; Salesforce Administrator Certification preferred Efficient hands on attitude to address functional issues Best in class methodology and process driven approach Excellent analytical skills comfortable with statistics Proficiency in Excel PowerPoint and database software Ability to juggle numerous projects simultaneously and respond to change priorities Strong communication skills Team player with the highest level of integrity and capability professionalism Fluency in English Academic Background preferred Quick learner amp; curious And whats in for you? The best talent deserves the best benefits At eDO we want you to be a part of our success story and great culture Heres what we offer: Your Wellbeing is our Priority Embrace Freedom and Flexibility At eDO we value flexibility employee care and transparency We offer a hybrid homeoffice model focused on outcome not timeinseat Youll be able to find the right workpersonal life balance that suits you best Work hard party hard We believe in having fun and connecting with colleagues Join eDO for afterwork events padel tournaments parties and more Create communities based on your passions like sports and music Come to work as you are with no dress code and enjoy free fruit coffee and tea at our offices Enjoy a dynamic and healthy environment Be innovative take risks and share your ideas Our diverse and openminded teams support high performance learning and growth Youll work in an Agile mindset environment with recognition at our core Wanna take a peek into what its like to work at eDO? Follow us on LinkedIn and discover more about life at eDO If you are ready for a career opportunity with unmatched benefits continuous learning and a supportive worklife balance look no further Take your career to new destinations by applying now and help our diverse inclusive and passionate team shape the future of travel now