Customer Representative

hace 3 días


Málaga, España Webhelp Spain A tiempo completo

Er du flytende i norsk skriftlig og muntlig og liker tanken på å være representant for banken, gi god kundeservice og å forenkle bank for våre kunder?

Vi tilbyr et godt arbeidsmiljø, moderne kontorer, en dynamisk og ung tilnærming, med karrieremuligheter.

Vi er en flerkulturell, inkluderende organisasjon som tilbyr konkurransedyktig lønn med lønnsvekst etter 6 og 24 måneders ansettelse. Etter 8 måneders ansettelsestid kan man også oppnå seniorrådgiverstatus med muligheter for ekstra månedlig bonus.

Du får full produktopplæring og 1-1 support de første ukene i rollen med kontinuerlig støtte fra avdelingsleder og kvalitetsteamet.

Arbeidstiden er mandag til fredag med 39 timers arbeidsuke og 23 dager ferie (pro rata) per år. Ønsker du å jobbe litt på kontoret og litt hjemme er dette perfekt for deg da vi tilbyr muligheten for hybrid arbeidsmodell etter endt opplæring.

Frister det å flytte til Spania for å bli med i vårt team, kan vi hjelpe til med flyttepakke.

Hva går jobben ut på?

En vanlig dag på jobb vil gå ut på å besvare kunders henvendelser via e-post og telefon. Dette er en svært viktig oppgave som krever profesjonalitet og vennlighet, og også en dose effektivitet. Vi ønsker at kundene skal føle seg velkomne og trygge i kontakt med oss. Å kunne følge retningslinjer og prosesser satt opp av banken er et must.

Det er en fordel om du har erfaring med å jobbe med en rekke IT-systemer samtidig, vet hvordan det føles å jobbe i et hektisk miljø der arbeidsbelastningen til tider kan være stor og vet en ting eller to om banksektoren.

Om Bank Norwegian, en del av NOBA Bank Group

Bank Norwegian ble etablert i Norge i 2007. Femten år senere, i 2022, fusjonerte Bank Norwegian med den svenske banken Nordax og ble dermed en filial av Nordax Bank. Den 7. juni 2023 skiftet Nordax Bank AB (publ) navn til NOBA Bank Group AB (publ), og Bank Norwegian gikk fra å være en filial av Nordax til å bli en filial av NOBA.

I Bank Norwegian, en filial av NOBA Bank Group, tilbyr vi kredittkort, sparekontoer og usikrede lån. Siden oppstarten i Norge i 2007 har vi etablert oss både i resten av Norden og i Spania og Tyskland, og vi har i dag over 1,5 millioner kunder.

START:

Så snart som mulig

BELIGGENHET:

Spania, Malaga, Benalmádena

TYPE:

Heltid/Fast

#J-18808-Ljbffr

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