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Social network you want to login/join with: Customer Success Manager (Fluent Portuguese, Spanish and good English), Barcelona col-narrow-left Client: Seequent Location: Barcelona, Spain Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: Job Views: 1 Posted: Expiry Date: col-wide Job Description: Customer Success Manager (Fluent Portuguese, Spanish and good English) About Us At Seequent, we help organisations understand the underground, enabling better decisions faster. We build leading Earth sciences technology used globally to develop resources sustainably, design infrastructure, source renewable energy, and minimize environmental impact. Headquartered in New Zealand, we operate in over 145 countries. Role The Customer Success Manager develops customer relationships to promote product usage, retention, and loyalty. Responsibilities include onboarding, training, analyzing usage data, and engaging proactively with customers to ensure satisfaction, growth, and retention. The role can be based in Spain or Portugal, with only residents of these countries considered. Duties and Responsibilities Become proficient in Seequent products relevant to customer accounts. Learn customer usage and feedback to inform product teams. Support and advise customers, promoting product adoption and expansion. Build and maintain relationships, identify upsell opportunities, and serve as a customer advocate. Collaborate with team members and contribute to revenue growth strategies. Qualifications Degree preferred but not essential. At least 3 years in customer success,
