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SDM | Service Delivery Manager | Infra | Security | French | Barcelona | Hybrid |
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SDM | Service Delivery Manager | Infra | Security | French | Barcelona | Hybrid Recruiter & Co-Founder at Talent-R - Connecting Communities Company: Talent-C Location: Barcelona, Spain – Hybrid (1–2 days per week in the office) Industry: Insurance (Multinational) Job Function: Project Management and Information Technology Job Description We are looking for a Service Delivery Manager to join our Global IT Operations team. This role will be responsible for defining, implementing, and governing Service Management practices across the organization, ensuring consistent delivery of services to regional IT teams and applications teams. The ideal candidate will bring strong expertise in ITIL, Agile, and Cloud environments, with a proven track record of leading teams in an international context. Key Responsibilities Define and implement Service Management practices across the organization Govern Service Management to ensure consistent delivery of services Lead teams in an international environment Collaborate with regional IT and application teams Required Skills Required technical skills: ITIL Optional technical skills: Azure DevOps Background and experiences: Large matricidal organizations MUST: Fluent French + English & Spanish Seniority Level Mid‑Senior level Employment Type Full‑time #J-18808-Ljbffr
