Technical Customer Support Specialist
hace 1 semana
About the RoleAs a Customer Support Engineer, you’ll be on the front lines of our customer experience. You’ll work directly with customers to quickly triage issues, debug problems, and ensure they’re getting the most out of HappyRobot’s AI platform.This role is a hybrid between technical support and customer engineering: you’ll diagnose issues, design and test quick solutions, and collaborate closely with both engineering and product teams to make our platform even stronger.You’ll also apply prompt engineering skills to help customers fine‑tune their AI workers, ensuring accuracy, reliability, and speed across real‑world logistics workflows.This role is ideal for someone with strong technical fundamentals who wants to grow into a more senior customer engineering or product‑facing position over time.Tech ProfileComfortable full‑stack: Python, React, TypeScript, Node.js.Experience managing APIs and integrations with third‑party systems.Some exposure to infrastructure and cloud deployments.Familiarity with LLM prompting and tuning of voices/transcribers; eager to experiment and iterate.Strong debugging and problem‑solving skills — quick at identifying the root cause of issues.Must HaveExcellent written and verbal communication skills in English — able to explain technical concepts clearly to non‑technical stakeholders.Strong ability to triage, prioritize, and resolve issues independently under tight deadlines.Curiosity and adaptability: you can learn customer workflows quickly and propose solutions.Self‑starter mindset — comfortable working independently, with a bias toward action.Passion for delivering outstanding customer experiences.Why Join Us?High‑growth startup: backed by a16z and YC, on track for eight‑figure ARR.Ownership & autonomy: take on real responsibility, with room to grow fast.Compensation & benefits: competitive salary + equity, with healthcare, dental, and vision.Learn from the best: work alongside a world‑class team of engineers, operators, and builders.Impact: help redefine how the logistics industry communicates.Operating PrinciplesExtreme ownership — we fix what’s broken, no excuses.Craftsmanship — details matter; we sweat them.We are “majos” — be kind, genuine, and collaborative.Urgency with focus — move fast, but in the right direction.Talent density — work with A‑players who raise the bar.First‑principles thinking — reimagine problems from the ground up.Location: Madrid, Community of Madrid, Spain#J-18808-Ljbffr
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Emobility Technical Customer Support
hace 2 semanas
Madrid, España ABB A tiempo completo**eMobility Technical Customer Support**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations....
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Technical Customer Support Specialist
hace 5 días
Madrid, España Happyrobot A tiempo completoAbout the RolePor favor, lea detenidamente la siguiente descripción del puesto para asegurarse de que encaja con el perfil antes de enviar su solicitud.As a Customer Support Engineer, you’ll be on the front lines of our customer experience. You’ll work directly with customers to quickly triage issues, debug problems, and ensure they’re getting the...
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Technical Customer Support
hace 2 semanas
Madrid, España Danaher Corporation A tiempo completoWondering what's within Beckman Coulter Diagnostics? Take a closer look. At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds,...
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Technical Customer Support Specialist
hace 1 semana
madrid, España HappyRobot A tiempo completoAbout the Role As a Customer Support Engineer, you’ll be on the front lines of our customer experience. You’ll work directly with customers to quickly triage issues, debug problems, and ensure they’re getting the most out of HappyRobot’s AI platform. This role is a hybrid between technical support and customer engineering: you’ll diagnose issues,...
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Technical Customer Support Specialist
hace 5 días
Madrid, España HappyRobot A tiempo completoAbout the Role As a Customer Support Engineer, you'll be on the front lines of our customer experience. You'll work directly with customers to quickly triage issues, debug problems, and ensure they're getting the most out of HappyRobot's AI platform. This role is a hybrid between technical support and customer engineering: you'll diagnose issues, design and...
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Technical Customer Support
hace 5 días
Madrid, Madrid, España Danaher Corporation A tiempo completoWondering what's within Beckman Coulter Diagnostics? Take a closer look.At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds,...
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Technical Support Specialist
hace 23 horas
Greater Madrid Metropolitan Area, España MatchMusic A tiempo completoWe're looking for a Technical Support Specialist who can help artists and labels solve technical issues, understand the platform, and make the most out of MatchMusic. You will be the bridge between our users and our product/engineering teams, ensuring a smooth, reliable, and friendly experience.ResponsibilitiesProvide technical support to artists, labels,...
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Specialist, Customer Technical Advocate
hace 3 días
Madrid, Madrid, España Ciena A tiempo completoAs the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity—driving our business priorities alongside meaningful social,...
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Technical Support Specialist Afternoon Shift
hace 3 semanas
Madrid, España Keonn Technologies A tiempo completoAbout KeonnKeonn is a manufacturer of RFID hardware and software products for different sectors, like retail, healthcare, libraries, industry, and logistics. We provide RFID systems mainly for the retail and healthcare sectors, as well as RFID UHF components, like antennas, multiplexers, and readers for any industry. Keonn’s team is comprised of...
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Technical Support Specialist Afternoon Shift
hace 4 semanas
Madrid, España Keonn Technologies A tiempo completoAbout Keonn Keonn is a manufacturer of RFID hardware and software products for different sectors, like retail, healthcare, libraries, industry, and logistics. We provide RFID systems mainly for the retail and healthcare sectors, as well as RFID UHF components, like antennas, multiplexers, and readers for any industry. Keonn’s team is comprised of...