Senior Product Operations Manager, Fraud

Who We Are Is What We Do.
Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.
Who We Are Is What We Do.
Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.
Why should you be part of our success story?
As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.
Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator's top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.
Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.
Our team
Hiring fraud is one of the fastest growing threats companies face, and we are the team stopping it. We are a small group of builders who move fast, ship often and care deeply about getting it right.
Hard working. We own outcomes, not tasks, and we do not settle for good enough.
AI native. AI is how we work every day, from detecting deepfakes to running our own operations. You will use it to do in hours what used to take weeks.
Detail maniacs. In fraud, the signal hides in the details. We check, then check again.
What we build
Deel Security protects companies from hiring fraud. That means fake identities, deepfaked interviews, proxy candidates and people who are not who they claim to be. Deel Background Checks screens candidates before they join. Together they help customers trust the people they hire.
Our detection combines identity verification, deepfake detection, AI analysis and human review. Fraud teams and customers act on what we surface every day, so how we run operations matters as much as the models.
The role
We are hiring a Fraud Product Operations Manager to own product operations and fraud operations for Deel Security and Background Checks. You will report to the Product Manager for Deel Security and work remotely within EMEA time zones.
You start as a hands-on owner. You will run the review operation yourself, set the standard for how fraud decisions get made and turn what you see in cases into product improvements. As the business grows, the scope grows with you, toward leading FraudOps end to end and building the team around it.
This role sits between fraud analysts, engineering, AI/ML, customer success and our clients. You will need deep fraud expertise, a relentless focus on operational excellence and the ability to build trust with internal teams and customers alike.
What you will own
Product operations
Product escalations. Own product issues raised by customers, partners and internal teams. Triage them, reproduce them, route them to engineering and close the loop with whoever raised them.
Invoicing and billing operations. Own usage tracking, invoicing inputs and billing accuracy for Deel Security and Background Checks, working with Finance.
Day-to-day operations. Own customer setup and configuration, vendor coordination and the processes that keep both products running.
Launch readiness. Make sure support, customer success and sales know what is changing, and that processes and docs are ready before each release.
Fraud operations
The review operation. R