Remote Networking QA Engineer
Hace 22 horas
valencia, España
Globallogic
Jornada completa
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NTT DATA is seeking a Networking Remote Field Service Engineer (L1) to provide professional remote technical support to clients by identifying, diagnosing and resolving incidents, and driving resolutions to restore services while meeting service level agreements.
You will monitor service delivery, log and track incidents, use knowledge articles, coordinate with client IT environments, vendors and internal teams, and escalate when needed to ensure timely resolutions and client satisfaction.
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You will monitor service delivery, log and track incidents, use knowledge articles, coordinate with client IT environments, vendors and internal teams, and escalate when needed to ensure timely resolutions and client satisfaction.
#J-18808-Ljbffr