Receptionist

hace 2 días


Madrid, España JLL A tiempo completo

We are seeking a professional and customer-focused Receptionist to provide exceptional hospitality services at our client's corporate facility. The successful candidate will serve as the first point of contact for employees, visitors, and guests, ensuring a welcoming and professional environment while supporting daily building operations. Key Responsibilities Customer Service & Guest Relations Greet and assist visitors, employees, and guests with a professional and friendly demeanor Manage visitor registration process and issue temporary access badges Provide information about building amenities, local area, and client company services Handle incoming calls and direct inquiries appropriately Assist with wayfinding and building navigation Administrative Support Maintain visitor logs and security protocols Coordinate meeting room bookings and event setup support Manage package delivery and distribution Assist with mail and courier services Support employee requests for building services Building Operations Support Monitor lobby and common area cleanliness and appearance Report maintenance issues and coordinate with facilities team Assist during emergency procedures and evacuations Support special events and corporate functions Maintain knowledge of building systems and procedures Technology & Systems Operate visitor management systems and access control platforms Use property management software for service requests Maintain communication through various digital platforms Support basic AV equipment operation for meetings/events Required Qualifications Education & Experience High school diploma or equivalent required 1-2 years of customer service or hospitality experience preferred Corporate environment or commercial real estate experience a plus Skills & Competencies Excellent verbal and written communication skills Strong interpersonal and customer service abilities Professional appearance and demeanor Ability to multitask and prioritize in a fast-paced environment Basic computer skills and comfort with technology platforms Problem-solving and conflict resolution skills Attention to detail and organizational abilities Personal Attributes Reliable and punctual with strong work ethic Culturally sensitive and able to work with diverse populations Flexible and adaptable to changing priorities Discreet and able to maintain confidentiality Team player with positive attitude Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, well-being, benefits like life insurance, private medical care, or multisport card and comprehensive salary. #J-18808-Ljbffr



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