Head Receptionist

COYA COYA is a globally renowned luxury lifestyle hospitality brand with venues in London (Mayfair & City), Monaco, Dubai, Abu Dhabi, Doha, Riyadh, Oman, Barcelona and Marbella. Born from the spirit of adventure, COYA celebrates Latin American culture through exceptional Peruvian cuisine, innovative cocktails, music, art and immersive experiences.About the Role Head Receptionist – seasonal position in Ibiza.As Head Receptionist you will lead the Reception team and be the face of COYA, ensuring a seamless and elevated guest experience from first contact to farewell. You will oversee daily Reception operations, manage reservations effectively and maintain exceptional service standards while maximising covers and guest satisfaction. Working closely with Operations and the Reception Manager, you will lead by example on the floor, mentor your team and consistently reflect the COYA brand in every interaction.About You Proven experience as a Head Receptionist in a high‑end or luxury hospitality environmentStrong leadership skills with experience managing, training and motivating teamsExcellent guest‑facing presence with the ability to build rapport with VIPs and regular guestsStrong knowledge of reservation systems and running the book to maximise covers and revenueCalm, professional and confident under pressureExceptional communication and organisational skillsStrong attention to detail and service standardsAbility to work in a fast‑paced, high‑energy environmentHigh level of written and spoken English & Spanish (additional languages are an advantage)Impeccable personal presentation and brand awarenessA proactive, solutions‑driven and service‑led mindsetWe Take Care of Our People By Offering a competitive salaryProviding structured training and an interactive induction programmeOffering excellent discounts at some of the most prestigious restaurantsCreating a fun, supportive and high‑performing work environmentProviding family meals while on shiftOffering opportunities to travel and work across COYA’s international locationsSupporting continuous development and internal progression – we truly believe in promoting talent from withinIf this sounds like the opportunity you are looking for and you would like to be part of our incredible COYA family, please apply with your CV and tell us why you are the perfect candidate for the role.#J-18808-Ljbffr