Senior Business Program Manager, Customer Growth

Senior Business Program Manager, Customer Growth Join to apply for the Senior Business Program Manager, Customer Growth role at Rover.com 3 days ago Be among the first 25 applicants We are looking for a candidate who will own the new customer line for Rover’s cat brand, Cat in a Flat, across 10+ countries. The ideal candidate can navigate with ease across multiple business domains including digital marketing, digital product, engineering, finance, data analytics and many more. This role will independently identify and quantify business opportunities and risks, prioritize solutions and mitigations, and partner cross-functionally with multiple stakeholders to drive execution. The candidate will report to Rover’s Head of M&A Product Integrations. This is a quantitative-oriented role, so effectiveness at data analysis and critical thinking is a must. * This is a hybrid position that has the minimum expectation to work out of our Barcelona Office in the Poblenou neighborhood 2 days per week on Mondays and Thursdays. For this reason, candidates must be based in Barcelona or willing to relocate. *Please submit CV in English Your Responsibilities: Own the new customer line for Rover’s cat brand, Cat in a Flat Partner with financial planning & analytics to drive monthly, yearly, and long-term forecasting of the new customer growth Make business recommendations that inform strategy and roadmapping including identifying, sizing and driving key opportunities and threats for the business Partner with multiple teams across digital marketing, international business, digital product, data analytics, data science, localization, and operations to prioritize investments achieve target outcomes as part of annual strategic planning, quarterly goal setting, and monthly and yearly forecasting Proactively communicate performance updates on progress toward different goals to key stakeholders including senior leadership Your Minimum Qualifications: High fluency in English (C2) is a must. This is the official Rover language and it’s used every day with every internal stakeholder in both written and verbal communication Analytical independence - able to use data to solve complex problems and build complex models in Excel/Google Sheets Experience owning or managing P&Ls Experience working with digital marketing and organic customer acquisition (SEO, AEO, word of mouth, etc) Strong project management skills with the ability to define and execute against clear timelines while driving forward stakeholders Experience evaluating opportunities based on business impact and cost, while effectively prioritizing them based on opportunity size and turning them into clear roadmaps Strong attention to detail and ability to smoothly transition from working on specific details to high-level strategy Demonstrated ability to effectively partner cross‑functionally coupled with the ability to influence diverse teams to drive towards critical decisions and deliver outcomes Minimum of 7 years working experience driving cross‑functional program outcomes Preferred Qualifications: Experience working with software‑related product and analytics teams Experience in online marketplaces Experience operating a business in one or more of the following countries: Germany, France, UK, Spain, Italy Benefits of Working at Rover: Long‑term incentive plan with a company performance‑based cash payout Pension plan Private medical insurance 25 days PTO Meal allowance and flexible compensation plan (transport and nursery) €450 to cover the costs associated with the adoption of a pet Annual €150 wellness reimbursement Flexible work hours, sometimes you'll need to be in at certain times, but on the whole, we're pretty flexible when it comes to managing workload and time Grab snacks, fresh fruit, in our kitchen to keep yourself going Regular team activities, events, game nights, and more Dog‑friendly office Who we are: Want to make an impact? Join our pack and come work (and play) with us. We believe everyone deserves the unconditional love of a pet—and at Rover, our mission is to make it easier to experience that love. Founded in 2011, the Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the US, Canada, and Europe. We empower our community of trusted pet sitters and dog walkers to run their own pet care businesses on Rover with the tools and security of a global company to back them. Headquartered in Seattle, Washington, we work closely with our teams in Barcelona, San Antonio, Spokane, and remote locations. We’ve got a reputation for being a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington’s Best Workplaces in the Puget Sound Business Journal. We're an agile, fast‑growing company, and our leadership comes from some of the world's most respected tech companies. At Rover, our furry coworkers are just as important as our human ones—and we wouldn’t have it any other way. Along with making the joys of pet parenthood more accessible, we’re committed to fostering a diverse, inclusive, and welcoming community of pet people—and that starts with our employees. Seniority level Mid‑Senior level Employment type Full‑time Job function Strategy/Planning and Business Development Consumer Services Greater Barcelona Metropolitan Area 19 hours ago #J-18808-Ljbffr