Senior Customer Success Manager
hace 4 días
Senior Customer Success Manager At Phrase, we help open the door to global business by providing the world's most comprehensive localization platform. We're transforming language technology with our AI platform to give people the content they need, in the language they speak. Whether it's for digital products like an app or website, marketing comms, legal literature, internal comms or customer service messaging, Phrase ensures that content always hits its mark by being on brand, consistent, and culturally resonant. With a global team working from our offices in Hamburg and Prague—or from home across Europe, the UK, the US, and the APAC region—we help organizations like Uber, Shopify, Puma, Snowflake, Volkswagen and thousands of others engage their customers at scale to accelerate growth. We are looking for a strategic and customer-obsessed Senior Customer Success Manager to join our growing global team. In this role, you'll be the key partner for some of our largest clients, ensuring their success with Phrase's localization platform. You will act as a trusted advisor, driving adoption, managing renewals, and helping customers realise maximum value from our solutions. Your expertise in localization, combined with your ability to foster strong, consultative relationships, will ensure the long-term success of our enterprise partnerships. This role requires working within European time zones and collaborating closely with cross-functional teams across Product, Sales, and Support. What you'll be responsible for: Managing a portfolio of key accounts, ensuring successful onboarding, retention, and growth Acting as the primary point of contact for customer success needs across the customer lifecycle Building strong, strategic relationships with key stakeholders to promote long-term engagement Proactively identifying expansion opportunities and working closely with Sales on upsell/cross-sell strategies Monitoring customer health, analyzing usage data, and conducting regular QBRs to demonstrate value Collaborating with internal teams to advocate for customer needs and improve the overall customer experience Leveraging your localization expertise to consult on best practices and use cases What you need: Proven experience in a Customer Success or
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Senior Customer Success Manager
hace 7 días
Barcelona, España cloudpay A tiempo completoCloudPay is an organisation of over 1,100 people united by a single purpose - to modernise the pay experience for business and people, raising the importance of pay processes beyond an operational function to become a true business advantage. With a proud heritage of over 25 years, we are trusted to manage the pay processes of 250 global organisations,...
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Senior Enterprise Customer Success Manager
hace 1 semana
Barcelona, España Starmind A tiempo completoThe Senior Enterprise Customer Success Manager is responsible for the complete customer lifecycle, the strategic success, including integration, onboarding, retention, and expansion of high-value accounts. This role owns the customer relationship at the senior and executive level, ensuring customers realise measurable value from the product and directly...
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Senior Customer Success Manager
hace 6 días
Barcelona, España Alpega A tiempo completoSenior Customer Success Manager - Hybrid Alpega Group is seeking a Customer Success Manager for our TMS business line. This role will be part of the sales team at Alpega and will be based in Barcelona, Spain. Who Are We Alpega Group is a fast‑growing, leading software company with 35+ years of experience. We offer modular solutions to manage transportation...
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Senior Customer Success Manager
hace 2 semanas
Barcelona, España Rocket Software A tiempo completoIt's fun to work in a company where people truly BELIEVE in what they're doing! Job Description Summary: The Senior Customer Success Manager is an experienced team member within Customer Success and exhibits the core Rocket values in their everyday work. The Senior CSM will take ownership of their customer interactions and go above and beyond to ensure...
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Customer Success Manager
hace 5 días
Barcelona, España Kantox A tiempo completoWe are looking for a **Customer Success Manager **who will sit at the heart of Kantox, giving you an opportunity to work closely with the Tech, Product and Sales team, building technical knowledge and commercial skills in the process. You will ensure that our clients receive the highest value from us by supporting them at every stage of their lifecycle with...
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Enterprise Customer Success Manager
hace 1 semana
Barcelona, España Pactum AI A tiempo completoOverviewNo deje pasar esta oportunidad, inscríbase rápidamente si su experiencia y habilidades coinciden con lo que se indica en la siguiente descripción.Pactum is seeking a results-driven Customer Success Manager in Spain to drive value realization and long-term success for our enterprise customers using Pactum’s agentic AI platform. You will guide...
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Customer Success Manager
hace 7 días
Barcelona, España Tool4staffing A tiempo completoCUSTOMER SUCCESS MANAGER - H/F- BARCELONE Join to apply for the CUSTOMER SUCCESS MANAGER - H/F- BARCELONE role at Tool4staffing Au sein du pôle Customer Success, sous la responsabilité du CPO, vous intégrerez une équipe pluridisciplinaire composée de développeurs, chefs de produit, chefs de projet, customer success et commerciaux. Amélioration des...
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Customer Success Manager
hace 4 días
Barcelona, España Zynap A tiempo completoJoin to apply for the Customer Success Manager role at Zynap .At Zynap, we’re looking for a Customer Success Manager who will own the customer relationship end to end, ensuring customers consistently realize value from our platform as we continue to scale.You’ll act as the face and voice of Zynap for our customers, building trusted, long‑term...
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Customer Success Manager
hace 2 semanas
Barcelona, España Kantox A tiempo completoWe are looking for a **Customer Success Manager**who will sit at the heart of Kantox, giving you an opportunity to work closely with the Tech, Product and Sales team, building technical knowledge and commercial skills in the process. You will ensure that our clients receive the highest value from us by supporting them at every stage of their lifecycle with...
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Remote Customer Success Manager
hace 7 días
Barcelona, España Canonical A tiempo completoEnterprise Customer Success Manager (French speaker) Join to apply for the Enterprise Customer Success Manager (French speaker) role at Canonical Enterprise Customer Success Manager (French speaker)3 days ago Be among the first 25 applicants Join to apply for the Enterprise Customer Success Manager (French speaker) role at Canonical The role of an Enterprise...
