Director - Luxury Hospitality & Events Club

Job title: Director – Luxury Hospitality & Events Club

Location:
Madrid

Salary:
€ Competitive Start: ASAP On behalf of a distinguished client, we are searching for an experienced Director of Hospitality & Events to take full ownership of a private members' club with integrated event facilities and hotel operations.
This is a rare opportunity for a commercially minded hospitality leader to shape unforgettable experiences while driving tangible business results. You will hold end-to-end responsibility for both the club and its hospitality offering — ensuring every member, guest and client enjoys a flawless experience — while also owning the vision, promotion and delivery of the group's full calendar of events, brand activations and signature experiences.
Your mandate: make every occasion profitable, elevate the brand, and grow the business.

Key responsibilities
Career Path From luxury hospitality (five-star hotels, luxury residences, private members' clubs, or high-end service environments) Strong commercial training with a proven track record in revenue generation, membership sales, and partnership development International outlook — experience across multiple markets and cultures; fluent English essential, additional languages valued PR and brand-building experience, with strong media relationships and a proven track record in premium press Deep Knowledge of the Madrid Market Deep knowledge of the Madrid market: its premium lifestyle, gastronomy, culture, and social scene Fully up to date on Madrid trends: emerging neighborhoods, luxury retail and hospitality openings, gastronomic and nightlife movements, and the evolution of the city's high-net-worth and international communities Knows the "who's who" of Madrid: key players, trendsetters, institutions, and decision-makers across the business, diplomatic, and cultural spheres Able to anticipate what Madrid's premium audience will demand next — and position the building ahead of the trends, not behind them Events Strategy and Sector Mastery Extensive command of events: broad experience designing, curating, and executing high-level events (cultural, gastronomic, social, corporate) Able to define and lead the venue's events strategy: programming calendar, positioning, target audiences, and pricing/revenue model Turns events into brand-building and member-acquisition tools, not mere occasions Ensures every event reinforces the prestige and exclusivity of the building and its club Networking and Connections Exceptional networker, with an active, high-quality network across business, diplomatic, cultural, and lifestyle circles Skilled at creating meaningful connections: bringing together members, brands, partners, and influencers to generate value for the club A born "connector" who opens doors and facilitates introductions that strengthen the building's ecosystem Comfortable building relationships with high-net-worth individuals, businesses, and institutional stakeholders Commercial and Business Development Designs and executes strategies to grow memberships, premium space occupancy, and complementary revenues (events, F&B partnerships, sponsorships) Negotiates high-value contracts and partnerships Manages the P&L with an entrepreneurial, growth-oriented mindset Positions the venue as a benchmark brand Member Growth and Retention Focused on expansion and development Proven ability to attract, qualify, and onboard new members aligned with the club's exclusive positioning Builds retention and loyalty through curated programming, personal relationships, and a sense of community Turns members into ambassadors of the club Uses member insight and CRM discipline to anticipate needs and reduce churn Service and Leadership Style Elevates every touchpoint to the luxury hospitality standard Physical presence and hands-on involvement: leads from the floor, not from the office Regularly walks the building and oversees all daily activity – operations, events, and staff – ensuring flawless execution in real time Available, visible, and accessible throughout the daily life of the building Trains and guides teams that deliver anticipatory, discreet, personalized service Personal Qualities Charismatic and refined; an elegant public imagefor the building and its club Impeccable taste and aesthetic sensibility Entrepreneurial and business-oriented Discreet, trustworthy, and emotionally intelligent Bilingual Spanish/English (additional languages are a plus) Key

requirements:
A degree in Tourism, Business Administration, Hospitality Management, Marketing or a related field. 7–10+ years of senior experience in hotel management, private clubs, premium hospitality or events. A proven track record of organising high-end events and curated experiences. A genuinely commercial mindset — you think in terms of sales, revenue and return. Demonstrated fluency with budgets and P&L management. Outstanding leadership, negotiation and stakeholder