Remote Field Service Engineer — Incident Resolution Specialist

Hace 18 horas

málaga, andalusia, España Tsmg Holding Jornada completa
NTT DATA is seeking an entry-level Networking Remote Field Service Engineer (L1) to provide professional remote technical support to clients by identifying and resolving incidents. The role focuses on restoring service efficiently while ensuring all requests and resolutions meet SLA requirements.
The position emphasizes working remotely across the region, employing knowledge articles, monitoring tools, and defined procedures to identify root causes and implement effective remedies, with risk
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