Technical Account Manager, Enterprise Support, Strategic Industries, Energy
hace 2 días
At AWS Enterprise Support we’re looking for a Technical Account Manager (TAM) to support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data / Analytics, Application-level services, Networking, Serverless and more. The TAM works with customers as a trusted advisor to enable their cloud journey and grow their knowledge of AWS cloud services and technologies to support their business goals.
As we continue to rapidly expand AWS’s Enterprise Support organization you’ll have plenty of opportunities to develop your technical, consulting, operational and leadership skills. You’ll work with talented cloud technologists whilst expanding your knowledge of AWS products. You’ll also have the chance to receive mentor-ship and active support to achieve AWS certifications.
This role is within our Strategic Industries group, and specifically within the team looking after strategic accounts in the Energy and Utilities vertical.
The TAM is the centerpiece of value to our Enterprise Support customers, working alongside the broader dedicated account team. If you wish to be at the forefront of customer strategies and innovation, come join us
Additional resources
passionate about supporting the needs of our people and their family members.
Benefits include Healthcare, Employee Assistance Programs and Global Mobility opportunities.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.
Key job responsibilities
* Develop trusting relationship with customers, understand their business needs / drivers, review service disruptions, provide monthly / quarterly metrics and assist with pre-launch planning
* Utilize technical skills to solve difficult support issues and technical challenges
* Understand operational parameters and troubleshooting process for customer issues and escalations
* Advocate for customer needs to overcome adoption blockers and drive new feature development
* Improve customer capabilities by running workshops, operations and architecture reviews
* Ensure AWS environments remain operationally healthy whilst reducing costs and driving efficiencies to mitigate risks in customer operations plans and product adoption
* Work with customers across all levels from developers through to C-Suite executives
* Collaborate across multiple functions within AWS, such as: Solutions Architects, Business Developers, Professional Services Consultants, Global TAM teams and Sales Account Managers
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
- Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment
- Experience in technical engineering
- Bachelor's degree
- Professional fluency in English and Portuguese
- Experience with AWS services or other cloud offerings
- Experience in internal enterprise or external customer-facing environment as a technical lead
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
-
Madrid, España Amazon A tiempo completo.Technical Account Manager, Enterprise Support, Strategic Industries, Energy Job ID: 2757515 | AWS EMEA SARL (Italy Branch)At AWS Enterprise Support we're looking for a Technical Account Manager (TAM) to support our customers' creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data / Analytics,...
-
Madrid, España Amazon A tiempo completo.Technical Account Manager, Enterprise Support, Strategic Industries, Energy Job ID: 2757515 | AWS EMEA SARL (Italy Branch) At AWS Enterprise Support we're looking for a Technical Account Manager (TAM) to support our customers' creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data /...
-
Madrid, España Amazon A tiempo completo.Technical Account Manager, Enterprise Support, Strategic Industries, Energy At AWS Enterprise Support, we're looking for a Technical Account Manager (TAM) to support our customers' creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data / Analytics, Application-level services, Networking,...
-
Madrid, España Amazon A tiempo completoTechnical Account Manager, Enterprise Support, Strategic Industries, EnergyAt AWS Enterprise Support, we're looking for a Technical Account Manager (TAM) to support our customers' creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data / Analytics, Application-level services, Networking,...
-
Madrid, España Amazon A tiempo completoTechnical Account Manager, Enterprise Support, Strategic Industries, EnergyAt AWS Enterprise Support, we’re looking for a Technical Account Manager (TAM) to support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data / Analytics, Application-level services, Networking,...
-
Madrid, España Amazon A tiempo completoTechnical Account Manager, Enterprise Support, Strategic Industries, Energy At AWS Enterprise Support, we’re looking for a Technical Account Manager (TAM) to support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data / Analytics, Application-level services, Networking,...
-
Madrid, España Amazon A tiempo completoTechnical Account Manager, Enterprise Support, Strategic Industries, EnergyJob ID: 2827790 | AWS EMEA SARL (Portugal Branch)At AWS Enterprise Support we’re looking for a Technical Account Manager (TAM) to support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data /...
-
Madrid, España Amazon A tiempo completoTechnical Account Manager, Enterprise Support, Strategic Industries, Energy Job ID: 2827790 | AWS EMEA SARL (Portugal Branch) At AWS Enterprise Support we’re looking for a Technical Account Manager (TAM) to support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data /...
-
Madrid, España Amazon A tiempo completoTechnical Account Manager, Enterprise Support, Strategic Industries, EnergyJob ID: 2827790 | AWS EMEA SARL (Portugal Branch)At AWS Enterprise Support we're looking for a Technical Account Manager (TAM) to support our customers' creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data /...
-
Madrid, España AWS EMEA SARL (Spain Branch) A tiempo completoExperience in technical engineering - Bachelor's degree - Professional fluency in English and Spanish At AWS Enterprise Support we’re looking for a Technical Account Manager (TAM) to support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data / Analytics,...
-
Technical Account Manager, Strategic Industries
hace 7 meses
Madrid, España AWS EMEA SARL (Spain Branch) - G84 A tiempo completoExperience in technical engineering - Bachelor's degree - Professional fluency in English and at least two of the following three languages: Spanish, French, Italian. At AWS Enterprise Support we’re looking for a Technical Account Manager (TAM) to support our customers’ creative and transformative spirit of innovation across all technologies, including...
-
Technical Account Manager, Es
hace 1 mes
Madrid, España Amazon A tiempo completoTechnical Account Manager, ES - Strategic Industries Job ID: 2639135 | AWS EMEA SARL (Germany Branch) - H13 AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support...
-
Technical Account Manager, Es
hace 1 mes
Madrid, España Amazon A tiempo completoTechnical Account Manager, ES - Strategic IndustriesJob ID: 2639135 | AWS EMEA SARL (Germany Branch) - H13AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support...
-
Enterprise Support Solutions Manager
hace 3 días
Madrid, Madrid, España Amazon A tiempo completoJob Title: Enterprise Support Solutions ManagerEstimated Salary: $100,000 - $160,000 per yearAbout the RoleWe are seeking a seasoned Enterprise Support Solutions Manager to join our team at Amazon. The successful candidate will be responsible for improving customer capabilities by running workshops, operations, and architecture reviews, ensuring AWS...
-
Technical Account Manager, Enterprise Support
hace 2 meses
Madrid, España Amazon A tiempo completo.Technical Account Manager, Enterprise Support (ASEAN)As a Technical Account Manager you will provide consultative architectural and operational guidance delivered to help customers achieve the greatest value from AWS.As we continue to rapidly expand in Singapore, you'll have plenty of opportunities to develop your technical, consulting and leadership...
-
Technical Account Manager, Aws Enterprise Support
hace 4 semanas
Madrid, España Amazon A tiempo completo.Technical Account Manager, AWS Enterprise Support Job ID: 2813560 | AWS EMEA SARL (Poland Branch) An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor, you'll have a direct impact in helping our customers gain the most value from cloud technology. You'll craft and...
-
Madrid, España Amazon A tiempo completo.Technical Account Manager, AWS Enterprise Support Job ID: 2645888 | AWS EMEA SARL (Poland Branch) An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor you'll have a direct impact in helping our customers gain the most value from cloud technology. You'll craft and...
-
Madrid, España Amazon A tiempo completo.Technical Account Manager, AWS Enterprise Support Job ID: 2813560 | AWS EMEA SARL (Poland Branch)An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor you'll have a direct impact in helping our customers gain the most value from cloud technology. You'll craft and...
-
Madrid, España Amazon A tiempo completo.Technical Account Manager, Enterprise Support (ASEAN)Job ID: 2642726 | Amazon Web Services Singapore Private LimitedAs a Technical Account Manager, you will provide consultative architectural and operational guidance delivered to help customers achieve the greatest value from AWS.As we continue to rapidly expand in Singapore, you'll have plenty of...
-
Madrid, Madrid, España Amazon A tiempo completoCompany Overview">At AWS Enterprise Support, we're expanding our team of skilled professionals to support customers' innovative cloud journeys. As a key member of our Strategic Industries group, you'll have the opportunity to develop your technical, consulting, operational, and leadership skills while working with talented cloud technologists.">About the...
