Global Technology Engineer
hace 1 semana
Select how often (in days) to receive an alert:Global Technology Engineer - technical support CinemaLocation: Madrid, ESWhat’s the opportunity?Are you passionate about delivering exceptional customer experiences in a global environment?Join our Service team and help us provide a true“red carpet” experience for cinema customers worldwide.As a Global Technology Engineer, you’ll play a key role in ensuring smooth operations and resolving technical challenges with professionalism and care.What you’ll doProvide first-class support to cinema customers and partners via our Service Desk, projecting a professional image in all phone and email interactions.Troubleshoot technical issues remotely for customers, technicians, and partners.Investigate and resolve logged cases in line with SLA commitments.Manage and respond to customer cases through our CRM system.Create and process parts orders to ensure timely delivery of replacement components.Collaborate with your team members and supervisor to diagnose complex issues.Escalate issues when necessary to guarantee fast and effective resolution.Monitor customer configurations proactively to prevent potential issues.Your ProfileWe’re a fast-paced, dynamic team looking for someone who shares our passion for results and cinema. No two days are the same in this roleAppreciate flexibility, as this role includes a weekend schedule, leaving weekdays free for your personal plans.Are fluent in English (knowledge of other European languages is a plus).Put customers first and thrive on delivering outstanding service.Enjoy working as part of a team toward shared goals.Communicate confidently and clearly with customers.Adapt easily to change and keep moving forward in a dynamic environment.Have a keen eye for detail in everything you do.Your ExperienceIf you bring the following, we’d love to talk:1–3 years of experience in a technical support role.Solid knowledge of Microsoft Office tools.Bonus points for experience with:Electronics troubleshootingVideo equipment (e.g., projectors)Network configurationSalesforce CRMInstalling or repairing cinema or AV projection equipmentCertified Technology Specialist for cinema equipment️ We are committed to conducting our business activities with the highest standards of integrity, responsibility and compliance across all aspects of our operations. This includes adherence to applicable laws, regulations and internal policies related to ethical conduct, quality standards, cyber security, sustainability, data protection & confidentiality and safety.D&I StatementAt Barco, innovation drives everything we do. We believe that diversity fuels creativity, bringing us closer to our colleagues and customers. Inclusion and equity aren't just values—they're core capabilities that propel us toward our shared goals and mission.At Barco, we design cutting-edge technology that enhances everyday life through advanced visual experiences. As a global leader in collaboration and imaging, we serve the Enterprise, Healthcare , and Entertainment industries with innovative tools that empower professionals to communicate and perform at their best. With a strong commitment to quality, reliability, and sustainability , our technologies are trusted in over 90 countries . Backed by a team of 3,200+ employees, we continue to push boundaries and shape the future of digital imaging and connectivity.#J-18808-Ljbffr
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Global Technology Engineer
hace 6 días
Madrid, España Barco A tiempo completoWhat's the opportunity? Are you passionate about delivering exceptional customer experiences in a global environment? Join our Service team and help us provide a true "red carpet" experience for cinema customers worldwide. As a Global Technology Engineer, you'll play a key role in ensuring smooth operations and resolving technical challenges with...
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Global Technology Engineer
hace 2 semanas
Madrid, Madrid, España Barco A tiempo completoWhat's the opportunity?Are you passionate about delivering exceptional customer experiences in a global environment? Join our Service team and help us provide a true "red carpet" experience for cinema customers worldwide.As a Global Technology Engineer, you'll play a key role in ensuring smooth operations and resolving technical challenges with...
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Global Technology Engineer
hace 2 semanas
Madrid, Madrid, España Barco A tiempo completoWhat's the opportunity?Are you passionate about delivering exceptional customer experiences in a global environment?Join our Service team and help us provide a true "red carpet" experience for cinema customers worldwide.As a Global Technology Engineer, you'll play a key role in ensuring smooth operations and resolving technical challenges with...
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Global Technology Engineer
hace 7 días
Madrid, España Barco A tiempo completoGlobal Technology Engineer – Technical Support Cinema Barco is looking for a driven Global Technology Engineer with a passion for delivering exceptional customer experiences in the cinema industry.Responsibilities Provide first‑class support to cinema customers and partners via the Service Desk, projecting a professional image in all phone and email...
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Global Technology Engineer
hace 6 días
Madrid, España Barco A tiempo completoGlobal Technology Engineer – Technical Support CinemaDescubra si esta oportunidad es adecuada para usted leyendo toda la información que sigue a continuación.Barco is looking for a driven Global Technology Engineer with a passion for delivering exceptional customer experiences in the cinema industry.ResponsibilitiesProvide first‑class support to cinema...
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Global SCADA/EMS Project Engineer
hace 19 horas
madrid, España Aspen Technology A tiempo completoA global technology solutions provider is seeking a Project Engineer in Madrid to deliver engineering solutions for SCADA/EMS/GMS/ADMS projects. The role includes designing, planning, integrating, and testing customer systems while providing exceptional customer support. Ideal candidates should possess a Bachelor's degree in a relevant field and 1-5 years of...
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Global Technology Engineer
hace 2 semanas
Madrid, España Barco A tiempo completoGlobal Technology Engineer - technical support Cinema Location: Madrid, ES What’s the opportunity? Are you passionate about delivering exceptional customer experiences in a global environment? Join our Service team and help us provide a true “red carpet” experience for cinema customers worldwide. As a Global Technology Engineer, you’ll play a key...
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Global Technology Engineer
hace 2 semanas
madrid, España BARCO A tiempo completoSelect how often (in days) to receive an alert: Global Technology Engineer - technical support Cinema Location: Madrid, ES What’s the opportunity? Are you passionate about delivering exceptional customer experiences in a global environment? Join our Service team and help us provide a true“red carpet” experience for cinema customers worldwide. As a...
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Product Technology Engineer
hace 3 días
Madrid, España SoftwareONE A tiempo completoSoftwareOne is in the middle of an exciting transformation journey, becoming one of the fastest-growing global platform, solution, and technology service providers. We offer a full suite of solutions to help organizations transform their technology landscape, and optimize their technology investments, in an increasingly software-defined and cloud-first...
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Global Project Engineer I
hace 20 horas
Madrid, España Aspen Technology, Inc. A tiempo completoA global technology company is seeking a Project Engineer I in Madrid. You will manage end-to-end delivery of SCADA/EMS projects, integrating solutions for utilities worldwide. Candidates should have a Bachelor’s degree in Engineering or related fields, with 1-5 years of experience. Knowledge of programming and utility protocols is a plus. This role...
