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Are you an experienced Technical Support Engineer looking for your next career opportunity? Our Gaming department within Product Development is now hiringThe Gaming Area at Betsson Group focuses on online casino Game Play and Game Discovery across all our brands and markets. We aim to offer the best gaming products in the industry and an exciting user experience when playing on our sites. We cover game lobbies, gaming initiatives, provider integrations and more.What will you be doing?The role of Technical Support / Configuration Engineer means that you will join and influence a project which is being created using the latest technologies (C#, .NET Core, .NET Framework, JS Frameworks, Rabbit, Kafka, Docker, AWS, k8s, MS SQL Server, Redis, Couchbase). We are a very Agile team that uses Scrum and common sense to assist in development.Learn our Gaming System and underlying business model/processesProvide high quality 3rd line Technical Support for Gaming System to our Customer Support Team, or to our Central Gaming or to our Partners and Engineers in multiple locations (Developers, DevOps, QAs etc.)Participate in regular configurations of Gaming SystemCommunicate with providers/business clarifying operational requirements/conditionsWhat are we looking for?Expertise in technical support, particular across 3rd line support to fix complex and challenging issues with our productKnowledge across backend engineering, particularly with C# .NET, microservices and cloud based developmentExperience of working with QA Engineers and understanding of manual and automation testingUnderstand of Agile and Scrum methodologiesThe WOWOur Gaming platform is the core of everything we do. It supports all our gaming sites and is central to the company strategy.You will be part of preparing our journey to containerization, increasing the scalability of our systems while also maintaining their high quality. To accommodate new requirements, we are constantly re-evaluating our systems design and working on exciting new features. You will be part of a passionate team, which is building an industry leading, scalable, multi-brand platform to support 25+ online brands Our brands are used by hundreds of thousands of users and growing.To sum it up: you will be taking our Gaming platform, which is used by a worldwide audience, to a new levelWhat we offer:25 working days of paid vacation.Private health and life insurance.Flexible compensation package for transport, meals, and moreHybrid work policy for the best of office and home.Up to 10 days per year working remotely from abroad.€300 yearly wellness allowance.Office perks to make your day easier.Referral program with a bonus for successful hires.Intensive summer schedule in August for extra flexibility and work-life balance.CHALLENGE ACCEPTED?If you are interested to learn more, please apply with your CV in English.By submitting your application, you understand that your personal data will be processed as set out in ourPrivacy Policy#J-18808-Ljbffr
