Senior Technical Business Analyst

As a Senior Technical Business Analyst at SkyCell, you'll help bridge business needs and technical solutions. Working closely with Product Managers, Engineers, QA, and stakeholders across the business, you'll translate complex requirements into scalable, user-centric solutions that support our products and the global pharmaceutical supply chain. From shaping new features and analysing data to supporting releases and resolving operational challenges, you'll contribute across the software delivery lifecycle and help turn business needs into effective technical solutions.

Location:
We are open to candidates based anywhere within Poland, Spain, and Romania, with remote working available within these countries. Founded in Switzerland in 2012, SkyCell is transforming global pharmaceutical supply chains through a combination of advanced temperature-controlled containers, IoT connectivity, and digital solutions.
Our integrated product ecosystem helps leading pharmaceutical companies reduce risk, improve operational efficiency, and ensure the safe delivery of life-saving medicines worldwide.
Today, SkyCell operates at the intersection of hardware, software, data, and logistics
- combining Swiss engineering excellence with a growing digital platform to shape the future of connected pharma supply chains. Why SkyCell? Purpose-Driven Work: Make a real difference by contributing to a more sustainable future in global logistics and healthcare. Innovation at Heart: Work with cutting-edge technology and be at the forefront of supply chain innovation. Stronger together: Join a supportive team of talented individuals from over 40 countries, where we work together every step of the way. Growth Opportunities: We believe in investing in our people – continuous learning and development are key pillars of SkyCell. Award-Winning Culture: Join a workplace recognized for its commitment to excellence with a ‘Great Place to work’ award, as well as a Platinum Ecovadis rating highlighting our sustainability and employee well-being.

What You'll Do
Use technical artefacts to document business requirements, including process flows, entity diagrams and other relevant modelsManage Epics and User Stories throughout the delivery lifecycleAlign solutions, designs and specifications with Product Managers and UI/UX DesignersAssess and compare technical solutions to address business requirements and identify appropriate approachesCollaborate with Engineers and QA to define solutions, requirements and testing scenariosCapture non-functional requirements, including scalability, performance and securityValidate assumptions through data analysis and collaboration with stakeholders and technical teamTranslate complex business needs into clear technical specifications and practical solutionsSpecify and document integration solutions to support system interoperabilityAnalyse complex datasets to identify insights and support data-driven decisionsContribute to testing strategies, including automation and non-functional testing requirementsUse SQL for basic reporting, including aggregations, calculations and summariesPrepare Release Notes and support post-release activities, including handover to the Service DeskSupport Sales and Product teams with RFPs, demos and Proofs of Concept (POCs)Investigate production issues and provide technical input to the Service Desk as part of 3rd-level supportWhat You'll Bring:Bachelor’s degree in Computer Science, Information Technology or a related field, or equivalent relevant experienceExperience in requirements engineering and business process modelling, with knowledge of modelling notations such as UML, DFD, ERD and system architecture diagramsKnowledge of Agile software development methodologies and experience working across the software delivery lifecycleAbility to analyse requirements, data and technical options, and translate business needs into clear, practical solutionsExperience working with technical requirements, system integrations, APIs, SQL or other technical specificationsAbility to collaborate effectively across Product, Engineering, QA and other functions while managing multiple priorities If you don't meet every requirement but bring relevant experience and skills, we'd still like to hear from you. What's In It For You? Flexibility & Balance: Flexible

working hours
and work-life balance allow you to tailor work to fit your life. Recognition & Growth: Opportunities for career advancement in a company that values your contributions. Flexible ways of working: Our global teams work across our offices in Zurich, Zug, Hyderabad and Basel, with a mix of on-site, hybrid and remote working. Role-specific locations and working arrangements are detailed above. Company-wide Events: Join us for company events to celebrate successes, build teams, and share our vision. Plus, new joiners experience SkyWeek, our immersive onboarding program. Generous Maternity & Paternity Leave: Support for new parents with competitive ma