Senior Architect – Genesys Cloud
hace 3 días
Who are we:Neotalent Conclusion is one of the leading Iberian specialists providing services in Information Technology and Engineering services. As part of the Netherlands-based organization Conclusion, which has an ecosystem of over 25 companies and 3,600 employees, we are focused on increasing the technological capacity of our clients and the digital transformation of their application ecosystems.We are talent specialists, attracting the best people and combining them with the needs of the most ambitious projects, at the right time. Our success comes from our investments in innovation, our focus on results, and, above all, the guarantee that our people will have happy and rewarding careers.With over 25 years of solid experience, Neotalent Conclusion has established its presence in key locations, including Madrid, Lisbon and Porto. The company currently has more than 950 professionals in the different areas in which it operates.Neotalent, the responsive people.OverviewWe are looking for a Senior Solution Architect (Consultant) to define the detailed target architecture for a multi-country Genesys Cloud Contact Center as a Service (CCaaS) solution.This role is key to shaping a scalable, compliant, and future-proof architecture , including a clear strategy for the integration and usage of AI capabilities (Genesys native AI and external enterprise AI platforms).What you will doDefine end-to-end high-level and detailed target architecture for Genesys CCaaS (logical, functional, and technical views, including diagrams)Design scalable, multi-country architectures and country-by-country rollout roadmapsDefine AI usage frameworks , including boundaries between Genesys native AI and external enterprise AI (LLMs, Conversational AI, analytics)Ensure interoperability with existing enterprise solutions and define secure integration patternsDefine and support proofs of conceptEnsure compliance with internal standards and regulatory requirementsWhat you are likeProven experience as Enterprise or Solution ArchitectHands‑on experience in large-scale, multi-country Genesys Cloud (CCaaS) architecture design and implementationsDetailed design of Genesys Cloud (CCaaS)Strong understanding of cloud architecture, network design, APIs, and data integration patternsExperience designing AI/ML integrations , including Conversational AI, LLMs, and analytics systemsEnglish level C1 or higher (fluent – daily working language)Nice to haveGenesys Cloud certificationsExperience in the insurance industry and regulated environmentsWhy join usWork on challenging projects for big clientsLearn more about emerging technologiesAccess to continuous training and certificationsFlexible compensation plan… and much more#J-18808-Ljbffr
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Senior Architect – Genesys Cloud
hace 1 semana
Barcelona, Barcelona, España Neotalent Conclusion A tiempo completoWho are we:Neotalent Conclusion is one of the leading Iberian specialists providing services in Information Technology and Engineering services. As part of the Netherlands-based organization Conclusion, which has an ecosystem of over 25 companies and 3,600 employees, we are focused on increasing the technological capacity of our clients and the digital...
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Senior Architect
hace 7 días
Barcelona, España Neotalent Conclusion A tiempo completoWho are we: ¿Posee las habilidades y la experiencia adecuadas para este puesto? Siga leyendo para descubrirlo y envíe su solicitud. Neotalent Conclusion is one of the leading Iberian specialists providing services in Information Technology and Engineering services. As part of the Netherlands-based organization Conclusion, which has an ecosystem of over 25...
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Senior Architect
hace 1 día
Barcelona, España Neotalent Conclusion A tiempo completoWho are we: ¿Posee las habilidades y la experiencia adecuadas para este puesto? Siga leyendo para descubrirlo y envíe su solicitud. Neotalent Conclusion is one of the leading Iberian specialists providing services in Information Technology and Engineering services. As part of the Netherlands-based organization Conclusion, which has an ecosystem of over 25...
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Solution Architect Genesys Cloud CCaaS, hibrido
hace 6 días
Barcelona, España Digital Talent Agency A tiempo completoSolution Architect Genesys Cloud CCaaSDescripción¿Quieres liderar la definición de arquitecturas cloud escalables y con integración de IA? Buscamos un/a Solution Architect especializado/a en Genesys Cloud CCaaS para diseñar arquitecturas multi-país y definir estrategias de integración de capacidades de IA, tanto nativas como externas. Requisitos...
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Solution Architect Genesys Cloud CCaaS, hibrido
hace 4 semanas
Barcelona, España Digital Talent Agency A tiempo completoSolution Architect Genesys Cloud CCaaS Descripción ¿Quieres liderar la definición de arquitecturas cloud escalables y con integración de IA? Buscamos un/a Solution Architect especializado/a en Genesys Cloud CCaaS para diseñar arquitecturas multi-país y definir estrategias de integración de capacidades de IA, tanto nativas como externas. ...
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Senior Architect – Genesys Cloud
hace 1 día
Barcelona, España Neotalent Conclusion A tiempo completoWho are we:¿Interesado en saber más sobre este trabajo? Desplácese hacia abajo y descubra qué habilidades, experiencia y cualificaciones académicas se necesitan.Neotalent Conclusion is one of the leading Iberian specialists providing services in Information Technology and Engineering services. As part of the Netherlands-based organization Conclusion,...
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Architect Genesys Cloud Contact Center
hace 3 días
Barcelona, España Grupo NS A tiempo completoGrupo N S incorpora un/a Senior Solution Architect especializado/a en Genesys Cloud Contact Center as a Service (CCaaS) para participar en un proyecto internacional de alto impacto, orientado al diseño de una arquitectura escalable, multi-país y preparada para la integración avanzada de capacidades de IA. La persona seleccionada actuará como referente de...
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Architect Genesys Cloud Contact Center
hace 2 días
Barcelona, España Grupo NS A tiempo completo**Descripción**: **Grupo N**S** incorpora un/a **Senior Solution Architect** especializado/a en **Genesys Cloud Contact Center as a Service (CCaaS)** para participar en un **proyecto internacional** de alto impacto, orientado al diseño de una arquitectura escalable, multi-país y preparada para la integración avanzada de capacidades de IA. La persona...
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Architect Genesys Cloud Contact Center
hace 2 días
Barcelona, España Grupo NS A tiempo completoUbicación **Barcelona** Salario **66,000 € - 76,000 €** **Bruto/año** Categoría **Informática y telecomunicaciones** Subcategoría **Arquitectura** Sector **Servicios y tecnología de la información** Jornada laboral **Completa** Modalidad de trabajo **Mixto (Presencial y Teletrabajo)** Nível profesional **Mando
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Senior Genesys Cloud CCaaS Architect
hace 3 días
Barcelona, España Neotalent Conclusion A tiempo completoA leading technology consulting firm in Spain is seeking a Senior Solution Architect to design a scalable architecture for a Genesys Cloud Contact Center solution. This role involves defining high-level and detailed target architecture while ensuring compliance with internal standards and regulatory requirements. Candidates should have proven experience in...
