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A leading engineering company in Madrid seeks an IT Service Delivery Manager. You will oversee the outsourced global IT Service Desk, manage KPIs, lead improvement initiatives, and ensure alignment with IT standards. The ideal candidate has over 5 years of experience in IT Service Delivery, particularly in large organizations undergoing change. Benefits include a competitive salary, restaurant tickets, and permanent contract. This role does not provide visa support.#J-18808-Ljbffr
