IT Service Delivery Manager
hace 1 semana
Role: IT Service Delivery Manager Location: Barcelona, Spain (2days/week On-Site) Job Type: PermanentResponsibilities: Lead the global delivery efforts for Strategic client accounts, manage end-to-end service, ensuring alignment with business objectives with Revenue as the primary Goal. Responsible for management & growth of strategic accounts generating $25 to $50 Mn annually with 500+ employees Develop and maintain strong Customer relationships with clients, acting as the main point of contact for project-related inquiries and escalations. Establish good governance with Executive Clients on multiple factors including strategic, operational and tactical parameters. Identify growth opportunities proactively and work with the Delivery Heads and Client Partner to convert them into key wins. Oversee project management processes, ensuring timely delivery of services and adherence to quality standards. Develop and implement strategic plans to enhance service delivery and drive continuous improvement. Collaborate with internal teams to design and implement solutions that enhance client satisfaction and drive service improvement. Analyze account performance metrics to identify areas for growth and optimization within service delivery. Manage budgets and financial aspects of client accounts, ensuring profitability and cost-effectiveness in service delivery. Analyze market trends and client feedback to inform service enhancements and innovation. Facilitate regular account reviews and performance meetings with clients to discuss progress, feedback, and strategic initiatives.Requirements: Proven track record of managing global client accounts with demonstrated success in achieving business objectives. Strong understanding of technology trends, best practices, and innovation strategies within various industry verticals. Proven ability to manage multiple projects simultaneously in a fast-paced environment. Experience in budget management and financial reporting for large-scale projects. Demonstrated problem-solving skills and a proactive approach to addressing challenges. Ability to analyze data and metrics to inform decision-making and enhance service delivery. Ability to work collaboratively in a fast-paced, multicultural environment while managing multiple priorities.
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Service Delivery Manager
hace 1 día
madrid, España EOS IT Solutions A tiempo completoOUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities,...
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Service Delivery Manager
hace 1 día
Madrid, España EOS IT Solutions A tiempo completoOUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities,...
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IT Service Delivery Manager
hace 2 semanas
Madrid, España Sulzer A tiempo completoGF_IT-E484 IT Service Delivery Manager - Full Time - Madrid, Spain Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society. Sulzer is transforming its IT operating model to better meet business needs...
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IT Service Delivery Manager
hace 6 días
madrid, España Sulzer A tiempo completoIT Service Delivery Manager Sulzer Madrid, Community of Madrid, Spain Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society. Sulzer is transforming its IT operating model to better meet business needs and...
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IT Service Delivery Manager
hace 2 semanas
Madrid, Madrid, España Sulzer A tiempo completoGF_IT-E484IT Service Delivery Manager - Full Time - Madrid, SpainSulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.Sulzer is transforming its IT operating model to better meet business needs and achieve...
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IT Service Delivery Manager
hace 7 días
Madrid, España Sulzer A tiempo completoIT Service Delivery ManagerUsted podría ser el solicitante perfecto para este trabajo. Lea toda la información asociada y asegúrese de presentar su candidatura.Sulzer Madrid, Community of Madrid, SpainSulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions...
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Service Delivery Manager
hace 7 días
Madrid, España EOS IT Solutions A tiempo completoOUR COMPANY:Descubra si esta oportunidad es adecuada para usted leyendo toda la información que sigue a continuación.EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain...
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Service Delivery Manager
hace 5 días
Madrid, España EOS IT Solutions A tiempo completoOUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities,...
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Service Delivery Manager
hace 3 días
Madrid, España EOS IT Solutions A tiempo completoOUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities,...
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Service Delivery Manager It, Madrid
hace 6 días
Madrid, España Grupo NS A tiempo completoService Delivery Manager IT en Madrid. Incorporamos a plantilla un Service Delivery Manager IT familiarizado con soluciones Cloud Funciones principales Responsable de la calidad de la entrega de los servicios. Responsable de los resultados económicos del contrato. Responsable de la satisfacción del cliente. Desarrollo de la cuenta en colaboración con...
