Head of Business Operations

Head of Business Operations (Deputy CEO Office) It’s an exciting time to join Superbet, we’re entering new markets, developing new technologies, and moving step by step towards our goal of exciting the world. As our business grows, the number of exciting people initiatives grows with it, and we’re looking for a new colleague to partner with our team to bring these to life. It’s an exciting time to join Superbet, we’re expanding into new markets, accelerating our technology investments, and operationalising our ambition to become the most exciting global sports entertainment company. As we scale, we’re looking for a Strategy Specialist to partner closely with the CEO Office and the broader executive team to drive strategic priorities, strengthen operational excellence, and improve alignment across the organisation. This is a high-visibility role, designed for someone who thrives in fast-moving environments, enjoys solving complex cross‑functional problems, and wants an accelerated path to future leadership roles. What you’ll be doing Strategic Support & Execution Partner with the CEO office and Executive Leadership Team to shape, prioritise and deliver Superbet’s top strategic initiatives. Synthesise complex topics into structured insights, decision‑ready materials, and clear recommendations. Prepare briefings, executive summaries, and narratives for leadership meetings, board updates, and shareholder reviews. Operational Leadership Improve cross‑functional alignment by ensuring decisions, priorities, and actions are clearly communicated and followed through across teams. Support planning and governance processes: OKRs, quarterly business reviews, leadership reporting, operational dashboards. Own special projects and urgent strategic workstreams, often high stakes, ambiguous, and time‑sensitive. Problem Solving & Cross‑Functional Impact Identify bottlenecks or gaps in processes, propose solutions, and drive accountability across functions. Work with product, operations, finance, HR, and commercial teams to ensure alignment on company priorities. Provide analytical insights on business performance, operational issues, and improvement opportunities. Leadership Partner Act as a trusted advisor and thought partner to the Deputy CEO, challenging assumptions, clarifying priorities, and improving decision velocity. Support organisational effectiveness, communication, and leadership team cadence. Foster collaboration, transparency, and cross‑team effectiveness. We’re looking for someone with Experience 5+ years in strategy consulting , business operations, transformation, or a cross‑functional strategic role within a high‑growth company. Experience navigating ambiguity and switching rapidly between multiple projects. Exposure to multi‑country or multi‑stakeholder environments is a strong plus. Skills & Behaviours Exceptional communication skills, crisp, structured, top‑down; able to simplify complex topics. Strong analytical capability; comfortable with metrics, KPIs, and data‑driven problem solving. Proven ability to influence without authority and collaborate with senior stakeholders. Highly organised, reliable, proactive, and able to manage competing priorities. Calm under pressure, pragmatic, low‑ego, and solutions‑oriented. Strong business judgement and a willingness to learn the rhythms of a fast‑moving operational organisation. Mindset Thrives in high‑velocity environments where priorities shift quickly. Comfortable stepping into undefined problems and creating structure from scratch. Motivated by impact: driving clarity, execution, and alignment across the company. Values transparency, intellectual honesty, continuous improvement, and accountability. Why this role is exciting High visibility: Daily partnership with the Deputy CEO and weekly collaboration with the full executive team. Fast learning curve: You’ll gain an end‑to‑end view of the business in months, not years. Career acceleration: This role serves as an excellent opportunity for future leadership roles across the organisation. Real impact: You will directly shape strategic priorities, decision‑making mechanics, and operational discipline across Superbet. About Superbet Group Superbet is a global tech and entertainment company committed to delivering thrilling, technology‑driven, sports betting and gaming experiences to millions of customers worldwide. Established in 2008, in Romania, the Group operates in over 12 countries, with key markets in Romania, Belgium, Poland, Serbia, and Brazil. Superbet’s ambitious growth strategy currently focuses on expanding across Europe and Latin America while delivering immersive customer experiences and redefining ways to connect with its audience. Across international markets, the Group’s global expansion strategy is driven by innovation, responsible technology, and a passion for supporting iconic sports clubs and athletes. Global Recognition and Standards In 2019, Blackstone Inc., the world’s largest private equity firm, recognized Superbet’s vision and achievements with a strategic minority investment of €175 million. In 2025, the company further strengthened its financial position through a 1.3 billion Euro refinancing agreement, reinforcing its partnerships with Blackstone and certain funds and accounts managed by HPS Investment Partners, paving the way for an accelerated global growth. As a leader in compliance and best practices, Superbet Group is an active member of the International Betting Integrity Association (IBIA) and the European Betting & Gaming Association (EGBA). #J-18808-Ljbffr