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Support Support Specjalista ds. IT z niemieckim
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We are a solid international company with strong ambitions and great expertise. With a focus on sustainability, we support companies in improving their travel management through our constantly evolving services and solutions, characterized by our tech attitude and smart and innovative processes. Proactivity and reliability, kindful collaboration, and communication are the core values of our Solution Culture. If you like challenges and would love to be part of one of the fastest growing B2B scale-ups, then BizAway is the company you have been looking for. A driven and enthusiastic Junior IT Support Specialist (m/f/d) who desires to contribute to the growth and success of our IT Team. Providing first-level support to all BizAway employees, both in-person and via remote access, for hardware, software, and network-related issues. Configuring, deploying, retrieving, and troubleshooting Windows and macOS laptops and mobile devices. Supporting and maintaining peripherals like monitors, keyboards, printers, and office A/V equipment. Managing user accounts using our cloud Identity and Access Management (IAM) system, including onboarding and offboarding processes. Contributing to internal IT documentation, guides, and FAQs. Assisting with IT inventory tasks. Knowledge of Windows and macOS operating systems Knowledge of Android and iOS mobile operating systems Experience in troubleshooting common hardware, software, and network issues Basic understanding of networking principles (TCP/IP, DNS, DHCP) Fluency in English (written and spoken) Availability to travel occasionally to other company locations or for training. Experience with IT asset management and inventory tools Experience with Identity and Access Management (IAM) platforms Enthusiasm for learning and improving processes in IT support. Free coffee to kick-start your day and free beers to celebrate together. Remote work, flexible working policy, and great offices in Europe. Entry level Full-time Information Technology
