Service Dispatcher Iberia
hace 2 días
Everything you are looking for and more Join our Iberia Service Team and take a key role in ensuring that every maintenance and repair request runs smoothly from start to finish. You’ll act as the operational link between service needs and field execution—coordinating work orders, monitoring progress, and helping us deliver top-quality service to our customers. From tracking SLAs to expediting urgent cases and keeping spare parts stocked, you’ll make sure operations run efficiently and on time. If you’re organized, proactive and thrive in fast-moving environments, this role is for you. This position is fully embedded within the Service Team. What responsibilities and objectives will you have? • Dispatch and assign service orders to internal or external teams• Monitor service tickets daily and ensure progress is on track• Follow up on pending interventions and resolve bottlenecks quickly• Track ETA and SLA compliance, ensuring service delivery within agreed timelines and supporting achievement of team KPIs• Communicate updates proactively to all relevant stakeholders• Manage stock levels of spare parts and consumables, including physical warehouse inventory, regular stock counts and optimization of safety levels• Coordinate shipment and delivery of materials to field technicians, ensuring availability of parts before interventions• Expedite critical or at-risk orders to ensure service continuity• Maintain accurate documentation and status updates of all activities• Address operational issues with agility and problem-solving mindset• Contribute ideas for continuous improvement of dispatching, stock management and logistics processes• Collaborate closely with the Service Team and manage third-party partners Well, what will the requirements be? • Strong organizational and multitasking skills• Ability to coordinate technical personnel• Experience in inventory management, purchase order handling, and stock control• Previous exposure to environments involving electronic repairs (a plus)• Proficiency with dispatching tools and order management systems• Solid Microsoft Office skills (Excel, Word, PowerPoint)• Ability to stay calm under pressure and manage urgent cases effectively• Native Spanish + fluent English• Preferably based in MadridWhat do we offer? Language platform Wellbeing programme Flexible working hours Online platform for lifelong learning Competitive salary Flexible remuneration services can be contracted Why join us? Because we don’t settle — we go further and multiply impact (10X Attitude ). Because we design every transformation around real customer value (Passionate About Customers ). Because we make things happen fast and smart — not perfect, but done (Go, Go, Go ). Because we believe the future belongs to those who rethink what’s possible (Dare to Disrupt ). Because we win together — diverse, collaborative, driven by one shared vision (One Goal, One Team ). Inclusive Culture InPost has an Equal Opportunities Plan that promotes equality at all levels. We aim for equality in the company's workplaces, as it is focused on promotion, within and outside the company, as well as gender equality, diversity, equity and inclusion of people regardless of their abilities and conditions.
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Service Dispatcher Iberia
hace 1 semana
San Fernando de Henares, España InPost Iberia A tiempo completoEverything you are looking for and more Join our Iberia Service Team and take a key role in ensuring that every maintenance and repair request runs smoothly from start to finish. You'll act as the operational link between service needs and field execution—coordinating work orders, monitoring progress, and helping us deliver top-quality service to our...
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Service Dispatcher Iberia
hace 2 días
San Fernando de Henares, Madrid, España InPost Iberia A tiempo completoEverything you are looking for and moreJoin our Iberia Service Team and take a key role in ensuring that every maintenance and repair request runs smoothly from start to finish. You'll act as the operational link between service needs and field execution—coordinating work orders, monitoring progress, and helping us deliver top-quality service to our...
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Service Dispatcher Iberia
hace 2 días
San Fernando de Henares, Madrid, España InPost España A tiempo completoEverything you are looking for and more Join our Iberia Service Team and take a key role in ensuring that every maintenance and repair request runs smoothly from start to finish. You'll act as the operational link between service needs and field execution—coordinating work orders, monitoring progress, and helping us deliver top-quality service to our...
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Chief Operations Officer
hace 19 horas
San Fernando de Henares, España InPost Iberia A tiempo completoAbout the Role Given the rapid growth InPost Iberia is experiencing, we are looking for a Chief Operations Officer to lead and scale our operations. This role is key in integrating new acquisitions, driving operational excellence, and implementing innovative solutions across the business. The COO will work closely with the Senior Leadership Team to ensure...
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Dispatcher - Pmi
hace 2 semanas
Palma de Mallorca, España Jet2.com and Jet2holidays A tiempo completoPermanent Intermittent - 20 Hours **Salary** - Competitive **Country** - SPAIN **What you will be doing...** - At - ** Jet2holidays** we are all - **Customer Helpers** responsible for creating memories and ensuring our customers receive a VIP service. - We now have some great opportunities for - **Dispatchers **to join our - **Overseas Ground Operations...
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Chief Operations Officer
hace 2 semanas
San Fernando de Henares, España InPost Iberia A tiempo completoAbout the Role Given the rapid growth InPost Iberia is experiencing, we are looking for a Chief Operations Officer to lead and scale our operations. This role is key in integrating new acquisitions, driving operational excellence, and implementing innovative solutions across the business. The COO will work closely with the Senior Leadership Team to ensure...
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Chief Operations Officer
hace 1 semana
San Fernando de Henares, España InPost Iberia A tiempo completoAbout the Role Given the rapid growth InPost Iberia is experiencing, we are looking for a Chief Operations Officer to lead and scale our operations. This role is key in integrating new acquisitions, driving operational excellence, and implementing innovative solutions across the business. The COO will work closely with the Senior Leadership Team to ensure...
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Chief Operations Officer
hace 15 horas
San Fernando de Henares, España InPost Iberia A tiempo completoAbout the RoleGiven the rapid growth InPost Iberia is experiencing, we are looking for a Chief Operations Officer to lead and scale our operations. This role is key in integrating new acquisitions, driving operational excellence, and implementing innovative solutions across the business. The COO will work closely with the Senior Leadership Team to ensure...
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Dispatcher - Tenerife (South)
hace 2 semanas
Tenerife, Santa Cruz de Tenerife provincia, España Jet2.com and Jet2holidays A tiempo completoPermanent Intermittent - 20 Hours **Salary** - Competitive **Country** - SPAIN **What you will be doing...** **If you are ‘happy to help’** and** passionate about delivering fantastic customer service**, this could be the role for you. **What can we offer you?** We offer our valued colleagues a range of benefits including: - Annual full-time salary...
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Chief Operations Officer
hace 2 días
San Fernando de Henares, Madrid, España InPost Iberia A tiempo completoAbout the RoleGiven the rapid growth InPost Iberia is experiencing, we are looking for a Chief Operations Officer to lead and scale our operations. This role is key in integrating new acquisitions, driving operational excellence, and implementing innovative solutions across the business. The COO will work closely with the Senior Leadership Team to ensure...
