Customer Service Advisor
hace 4 días
Position: Customer Service Advisor (Dutch-speaking)Location: Benalmádena, SpainEmployment Type: Full-timeRemuneration: Base salary We are looking for a Dutch-speaking Customer Service Advisor to join our international eCommerce support team in Benalmádena, Spain.In this role, you will be the first point of contact for customers, assisting them via phone, chat, and other digital channels. You will help resolve inquiries efficiently, provide accurate information, and ensure a smooth customer experience with empathy and professionalism. This is an excellent opportunity for someone who enjoys communication, problem-solving, and working in a multicultural environment. Key Responsibilities Support eCommerce customers through phone, chat, and other digital channels (including email and social media in the future). Identify customer needs, provide accurate information, and deliver timely solutions and alternatives. Handle complaints with patience and professionalism, always ensuring customer satisfaction. Follow company guidelines, scripts, and best practices provided during training. Escalate complex or unresolved cases to the appropriate department when necessary. Collaborate with team members to resolve issues and share feedback for continuous improvement. Accurately document all customer interactions and actions in the CRM system. Requirements Languages: Fluent Dutch (spoken and written) and English at a B2 level or higher. Communication Skills: Excellent verbal and written abilities to communicate clearly and simplify technical information. Personality: Calm, empathetic, and professional under pressure. Strong active listening and problem-solving skills. Adaptable and reliable, with a strong sense of responsibility. Work Style: Able to work independently while collaborating effectively within a team. Availability: Willingness to work on a rotational shift schedule and maintain punctuality. What We Offer Competitive base salary and stable full-time contract. Opportunity to work in a friendly, dynamic, and multicultural environment. Comprehensive training program with ongoing coaching and career development support. Tools and resources to help you reach your full potential. Relocation support to help you settle comfortably in Spain.
-
Customer Service Advisor
hace 4 días
Málaga, España Cross Border Talents A tiempo completoAre you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments where every interaction counts? Were looking for a Customer Service Advisor to join our dynamic team and be the voice of our brand to boutiques and shops across Europe. What You´ll Do: Handle incoming calls from boutiques and shops, providing...
-
Customer Service Advisor
hace 4 días
Málaga, España Cross Border Talents A tiempo completoAre you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments where every interaction counts? Were looking for a Customer Service Advisor to join our dynamic team and be the voice of our brand to boutiques and shops across Europe. What You´ll Do: Handle incoming calls from boutiques and shops, providing...
-
Customer Service Advisor
hace 4 días
Málaga, España Cross Border Talents A tiempo completoAre you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments where every interaction counts? Were looking for a Customer Service Advisor to join our dynamic team and be the voice of our brand to boutiques and shops across Europe. What You´ll Do: Handle incoming calls from boutiques and shops, providing...
-
Customer Service Advisor
hace 2 semanas
Málaga, Málaga, España Careerxtra A tiempo completoPosition: Customer Service Advisor (Dutch-speaking)Location: Benalmádena, SpainEmployment Type: Full-timeRemuneration: Base salaryWe are looking for a Dutch-speaking Customer Service Advisor to join our international eCommerce support team in Benalmádena, Spain.In this role, you will be the first point of contact for customers, assisting them via phone,...
-
Customer Service Advisor
hace 6 días
Málaga, Málaga, España Cross Border Talents A tiempo completoAre you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments where every interaction counts? Were looking for a Customer Service Advisor to join our dynamic team and be the voice of our brand to boutiques and shops across Europe.What You´ll Do:Handle incoming calls from boutiques and shops, providing prompt...
-
Customer Service Advisor
hace 6 días
Málaga, Málaga, España Cross Border Talents A tiempo completoAre you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments where every interaction counts? Were looking for a Customer Service Advisor to join our dynamic team and be the voice of our brand to boutiques and shops across Europe.What You´ll Do:Handle incoming calls from boutiques and shops, providing prompt...
-
Customer Service Advisor
hace 6 días
Málaga, Málaga, España Cross Border Talents A tiempo completoAre you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments where every interaction counts? Were looking for a Customer Service Advisor to join our dynamic team and be the voice of our brand to boutiques and shops across Europe.What You´ll Do:Handle incoming calls from boutiques and shops, providing prompt...
-
Norwegian Speaking Customer Advisor
hace 21 horas
Málaga, España Cross Border Talents A tiempo completoAre you fluent in Norwegian and ready to embark on a career journey in the picturesque city of Malaga? Join us as a Norwegian-Speaking Customer Advisor, where your language proficiency will be the cornerstone of delivering exceptional service in the dynamic world of banking. This on-site role provides you with the opportunity to immerse yourself in the...
-
Norwegian Speaking Customer Advisor
hace 6 días
Málaga, Málaga, España Cross Border Talents A tiempo completoAre you fluent in Norwegian and ready to embark on a career journey in the picturesque city of Malaga? Join us as a Norwegian-Speaking Customer Advisor, where your language proficiency will be the cornerstone of delivering exceptional service in the dynamic world of banking. This on-site role provides you with the opportunity to immerse yourself in the...
-
Icelandic-Speaking Customer Support Advisor
hace 2 semanas
Málaga, España Cross Border Talents A tiempo completoA leading customer service provider is looking for a Customer Support Advisor who is fluent in Icelandic and English. This hybrid role in Barcelona involves supporting international travelers and handling inquiries via phone and email. Ideal candidates should possess strong communication skills, be solution-oriented, and have a positive attitude. Experience...
