Employee Relations Manager

DESCRIPTION The EU Employee Relations Manager looks after the European Work Council journey, our ER project & policies control system as well as our total reward ambition across Operations EU; this role is part of the Employee Experience and Relations (EXR) team, reporting directly to the EU EXR Risk, Project & Compliance leader. The position requires close collaboration with various stakeholders across functions, business lines, and countries to ensure effective ER strategies’ execution. By doing so, this role enhances EXR effectiveness, contributes to business agility and speed as well as to the positive experience of Associates. This role can be performed from the following countries: France, Italy, Spain, Germany, Luxembourg, UK. There will be travel required up to 30% of the time, mostly within the EU. Employee Relations ManagerMadridMadrid, Madrid Key job responsibilities Lead the preparation of EWC meetings across all functions, Business Lines, and countries. Coordinate the 2026 EWC election journey as the pan-EU Single Threaded Leader. Participate in EWC meetings and Select Committee meetings, and lead vendor relationships to secure logistical details. Lead the EXR effort to ensure Amazon's readiness considering the EWC directive revisions, including: a) Conducting gap analysis vs. existing agreement in collaboration with Legal. b) Developing potential renegotiation or amendment strategies to address compliance gaps and improvement opportunities. c) Contributing to EWC amendment/negotiation following strategy approval. PROJECTs & POLICIES COORDINATION Supervise the EXR change management effort for projects and initiatives, including a) Promoting exhaustive intake across all functions, Business Lines, and countries for projects affecting workplaces. b) Identifying process gaps and paths for improvement of the EXR end-to-end process. c) Facilitating escalation and problem-solving for business-critical projects. d) Owning EWC engagement strategy when projects require it. e) Providing monthly updates and lead continuous improvement. Coordinate the Policy journey, as the primary EXR Subject matter expert for the Human resources policy team across EU. COMPENSATION & BENEFITS LIAISON Serve as the pan-EU Point of Contact for Compensation & Benefits challenges and opportunities, aiming to promote our total reward value proposition for employees. BASIC QUALIFICATIONS University degree and experience in employee relations, labor relations, or labor/employment law with an emphasis on labor. Understanding of EU labor laws, particularly those related to European Works Councils Experience in managing complex projects and / or programs within matrix environment. Fluency in both written and spoken English (Common European Framework of Reference, C2) and at least one other European language, including but not limited to, French, Spanish, Italian, German. PREFERRED QUALIFICATIONS Experience working on complex labor challenges at EU country or pan-EU level. Experience in change management and project coordination in a matrix and multinational environment Familiarity with compensation and benefits practices and challenges in the EU context Organizational and time management skills, with the ability to manage multiple priorities Experience analyzing metrics and assessing sentiment data to find root causes and develop short-, medium-, and long-term plans. Communication and interpersonal skills, with the ability to influence and collaborate effectively, up to Senior leadership level. Capable of working independently in fast paced, ambiguous environments. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and