Senior CX Transformation Lead, EMEA

A global enterprise solutions provider is seeking a Senior Program Manager to lead complex technology transformations across the EMEA region. The ideal candidate will have over 10 years of experience, strong leadership skills, and a track record in managing cross-functional teams. This role involves strategic direction, client engagement, and mentoring, with...

Sonova in Alicante, Spain, is seeking a senior CX leader to steer end-to-end customer interactions and drive digital transformations at scale. You will collaborate with Product, Technology, and Operations to redesign journeys and deliver AI-enabled solutions with measurable CX improvements.The role emphasizes stakeholder management, strategic thinking, and...

We are on a mission to pioneer the world’s next era of play. As we grow across Europe and Latin America, we’re building The Playstack - the technology powering the next generation of sports, gaming, and fan experiences. Join us, and help make it the most widely used platform in the world! From operations, to marketing, to product, we are looking for...

Crearte Consulting busca un Senior Manager de Experiencia de Cliente y Soluciones de Movilidad para Madrid.Las cualificaciones, habilidades y toda la experiencia relevante necesaria para este puesto se pueden encontrar en la descripción completa a continuación.Liderarás la estrategia CX y proyectos de movilidad, asegurando una experiencia excelente en...

¿Te gustaría liderar la transformación tecnológica de sistemas críticos que sostienen el negocio y definir la hoja de ruta que impulsará el futuro de Volkswagen Financial Services? En Volkswagen Financial Services llevamos más de 50 años impulsando la movilidad en España a través de soluciones de financiación, renting, seguros y servicios para los...

Gracia101 Talent Solutions is seeking a Q2C / CX Process Manager for a major transformation project. The role focuses on harmonising Quote-to-Cash across global and regional teams, driving process efficiency and enhanced customer experience.The position requires strong Q2C/O2C experience, global process harmonisation skills, and SAP S/4HANA knowledge. ASAP...

Cushman & Wakefield in Madrid is seeking a Senior Consultant within the Communications, Marketing & Innovation team to drive strategic and transformation projects across a portfolio of approximately 35 shopping centres. The role emphasizes cross-functional collaboration, identifying opportunities, improving processes, and delivering value. You will lead...

Amazon in Madrid seeks a seasoned Senior Business Development lead to drive Generative AI adoption for enterprise customers across EMEA. You will own the AI engagement lifecycle, engaging C-suite executives and aligning business needs with AWS AI services and partner solutions.Ideal candidates bring 10+ years in BD or enterprise sales, with multi-industry...

Boston Consulting Group is seeking a senior professional to help lead end-to-end transformations in insurance, including claims, pricing and underwriting, across international engagements. The role involves collaborating with strategy consultants, data scientists and architects to deliver scalable solutions while leveraging BCG's global initiative focused on...