Customer Service Representative with German

hace 1 semana


Madrid, España Wibit Consulting & Services (WibitCS) A tiempo completo
Customer Service Representative with German

Wibit Consulting & Services (WibitCS) – Madrid, Madrid

In collaboration with our client, we are seeking to onboard a German-speaking Customer Representative to join their teams in Lisbon.

Work model: On-site, hybrid remote

Employment type: Full-time

Remuneration: Base salary + bonuses

DUTIES AND RESPONSIBILITIES:

  • Addressing customer inquiries through various channels such as chat, email, and phone, encompassing queries related to products (sports, casino, poker) and cashier operations.
  • Evaluating specific concerns and implementing necessary measures to fulfill customer requirements.
  • Collaborating with teams across different locations with aligned goals.
  • Reporting system irregularities and customer-facing issues to the appropriate department.
  • Familiarity with Standard Operating Procedures (SOP) and commitment to high-quality service delivery.

REQUIREMENTS:

  • Willingness and flexibility to work in shifts.
  • German language C1 level, at least.
  • English language skills to a business standard.
  • Excellent written and verbal skills as well as high interpersonal skill level.
  • Calm manner and able to work under pressure and be confident in answering a wide range of customer enquiries.
  • Ability to perform well in a multi-task/cultural and ever-changing dynamic environment.
  • A flexible, creative, and driven personality.
  • Interest in Sports, Casino, and Poker products would be a benefit; relevant training will be provided.
  • Working schedule: shift rotation 24/7, 40 hours a week.

OFFER:

  • Health Insurance.
  • Birthday Day: 1 Extra leave day per year.
  • Referral Program.
  • Home Office: 2 days in the office and 3 days from home on average per week.
  • Other Benefits: access to LinkedIn Learning, access to Employee Assistant Tool, fruit and coffee in the office, protocols with local partners, and many others
#J-18808-Ljbffr

  • Madrid, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    In collaboration, we are partnering with a leading Outsourcing/BPO consultancy to onboard a German-speaking Customer Service Representative in the dynamic city of Porto . This role offers the opportunity to work in a fast-paced environment, handling inquiries from bank clients and providing excellent customer service. Location: Porto, PortugalWork Model:...


  • Madrid, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    In collaboration, we are partnering with a leading Outsourcing/BPO consultancy to onboard a German-speaking Customer Service Representative in the dynamic city of Porto .This role offers the opportunity to work in a fast-paced environment, handling inquiries from bank clients and providing excellent customer service.Location: Porto, Portugal Work Model:...


  • Madrid, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    Customer Service Representative with German Wibit Consulting & Services (WibitCS) – Madrid, MadridIn collaboration with our client, we are seeking to onboard a German-speaking Customer Representative to join their teams in Lisbon.Work model: On-site, hybrid remoteEmployment type: Full-timeRemuneration: Base salary + bonusesDUTIES AND...


  • Madrid, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    Customer Service Representative with German Wibit Consulting & Services (WibitCS) – Madrid, Madrid In collaboration with our client, we are seeking to onboard a German-speaking Customer Representative to join their teams in Lisbon.Work model: On-site, hybrid remote Employment type: Full-time Remuneration: Base salary + bonuses DUTIES AND RESPONSIBILITIES:...


  • Madrid, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    In collaboration, we are partnering with a leading Outsourcing/BPO consultancy to onboard a German-speaking Customer Service Representative in the dynamic city of Porto. This role offers the opportunity to work in a fast-paced environment, handling inquiries from bank clients and providing excellent customer service.Location: Porto, PortugalWork Model:...


  • Madrid, España Wibit Consulting & Services (WibitCS) A tiempo completo

    In collaboration, we are partnering with a leading Outsourcing/BPO consultancy to onboard a German-speaking Customer Service Representative in the dynamic city of Porto. This role offers the opportunity to work in a fast-paced environment, handling inquiries from bank clients and providing excellent customer service.Location: Porto, PortugalWork Model:...


  • Madrid, España Wibit Consulting & Services A tiempo completo

    In collaboration we are working with a leading Outsourcing/BPO consultancy who is seeking to onboard a German-speaking Customer Representative to join their teams in Porto.Location: Porto, Portugal Work model: On-site Employment type: fixed term (6 months) with possibility of extension / permanent contract Remuneration: Base salary bonuses DUTIES AND...


  • Madrid, Madrid, España Wibit Consulting & Services A tiempo completo

    Job Title: Customer Service Representative With GermanDescription: We are partnering with a leading Outsourcing/BPO consultancy to onboard a German-speaking Customer Service Representative in the dynamic city of Porto. This role offers the opportunity to work in a fast-paced environment, handling inquiries from bank clients and providing excellent customer...


  • Madrid, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    Customer Service Representative with GermanWibit Consulting & Services (WibitCS) – Madrid, MadridIn collaboration with our client, we are seeking to onboard a German-speaking Customer Representative to join their teams in Lisbon.Work model: On-site, hybrid remoteEmployment type: Full-timeRemuneration: Base salary + bonusesDUTIES AND RESPONSIBILITIES:...


  • Madrid, España David Kennedy Recruitment A tiempo completo

    Customer Service Representative (German) David Kennedy Recruitment – Madrid, Madrid David Kennedy Recruitment on behalf of our client, is seeking to onboard a German-speaking Customer Representative to join their teams in Lisbon.Position: Customer Service Representative Location: Lisbon, Portugal Work model: On-site, hybrid remote Employment type:...


  • Madrid, España David Kennedy Recruitment A tiempo completo

    Customer Service Representative (German)David Kennedy Recruitment – Madrid, MadridDavid Kennedy Recruitment on behalf of our client, is seeking to onboard a German-speaking Customer Representative to join their teams in Lisbon.Position: Customer Service RepresentativeLocation: Lisbon, PortugalWork model: On-site, hybrid remoteEmployment type:...


  • Madrid, Madrid, España David Kennedy Recruitment A tiempo completo

    Customer Service Role in CroatiaWe are seeking a highly skilled German Speaking Customer Service Representative to join our team at David Kennedy Recruitment. This exciting opportunity is based in Zagreb, Croatia, and offers the chance to work with a reputable BPO company.Job SummaryThis full-time position involves delivering exceptional customer service to...


  • Madrid, España David Kennedy Recruitment A tiempo completo

    Customer Service Representative (German) David Kennedy Recruitment – Madrid, Madrid David Kennedy Recruitment on behalf of our client, is seeking to onboard a German-speaking Customer Representative to join their teams in Lisbon. Position: Customer Service Representative Location: Lisbon, Portugal Work model: On-site, hybrid remote Employment type: ...


  • Madrid, Madrid, España Recruit4Work Sl A tiempo completo

    Customer Service Representative - German SpeakingWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - German Speaking. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients in Germany.Key Responsibilities:Handle...


  • Madrid, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    In collaboration we are working on behalf of our client, is seeking to onboard a German-speaking Customer Representative to join their teams in Lisbon.Work model: On-site, hybrid remote Employment type: Full-time Remuneration: Base salary + bonuses DUTIES AND RESPONSIBILITIES: Addressing customer inquiries through various channels such as chat, email, and...


  • Madrid, Madrid, España Empresa Reconocida A tiempo completo

    At Empresa Reconocida, we're redefining the future of customer service. As a Customer Service Representative German Language Expert, you'll play a key role in delivering exceptional experiences to our clients. Key Responsibilities:• Deliver outstanding customer service through effective communication and problem-solving skills• Collaborate with clients...


  • Madrid, Madrid, España Recruit4Work Sl A tiempo completo

    Customer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a German speaker, you will be responsible for providing exceptional service to our clients, resolving their queries and concerns in a timely and professional manner.Key Responsibilities:Respond...


  • Madrid, Madrid, España Recruitas A tiempo completo

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a German Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients in Germany, ensuring their needs are met and exceeded.Key Responsibilities:Respond to customer...


  • Madrid, Madrid, España Recruit4Work Sl A tiempo completo

    We are seeking a skilled Customer Service Representative to join our team at Recruit4Work Sl. As a German language expert, you will be responsible for providing exceptional customer service to our clients, ensuring a positive and friendly experience.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional...


  • Madrid, España David Kennedy Recruitment A tiempo completo

    David Kennedy Recruitment on behalf of our client, is seeking to onboard a German-speaking Customer Representative to join their teams in Lisbon.Position: Customer Service Representative Location: Lisbon, Portugal Work model: On-site, hybrid remote Employment type: Full-time Remuneration: Base salary bonuses DUTIES AND RESPONSIBILITIES: Addressing customer...