Security Operations Specialist/Officer (m/f/d)

About Us / Who you will join:

130 years of trust, time to shape what's next. Allianz Group is one of the world's leading insurers and asset managers - built on over a century of stability, expertise, and financial strength. Allianz Services is where that legacy meets the future. 8,200+ people. Eight countries. Three continents. We deliver specialized services to clients within Allianz Group, powered by AI, advanced analytics, and a mindset that refuses to stand still. From core insurance operations to engineering and consulting services, we reimagine how insurance works. What truly sets us apart are our people and the trusted partnerships we build, anchored in our values of expertise, integrity, and empowerment. We don't support the business. We shape it.

Role Overview:

Allianz Group is developing the Allianz Security Operations Center (ASOC ) as an integrated capability bringing together threat intelligence, travel security, physical security, executive protection, incident response , and crisis management , with the objective of progressively building scalable 24/7 operational capacity for both man-made and natural risks.

In a fast-changing and increasingly volatile environment , Allianz considers this capability a strategic imperative requiring concrete action, sustained commitment, and strong operational leadership.

The ASOC will strengthen Allianz Group’s ability to anticipate, monitor, respond to, and recover from disruptions by integrating intelligence and operational capabilities and progressively expanding toward continuous, follow-the-sun coverage. It will protect Allianz personnel, physical assets, business operations, and critical functions through consistent monitoring, analysis, escalation, coordination, and reporting . The ASOC is positioned within Allianz Services and functionally reports into Corporate Security’s Group Protection and Resilience Team.

Reporting to the ASOC Operational Lead, the ASOC Operational Officer will support the day-to day functioning of the ASOC operational activities, contributing to incident intake, triage, escalation, coordination, and operational reporting across geographies, business lines, and functions. Working closely with the ASOC Intelligence team, and relevant internal stakeholders .

The successful candidate will bring strong analytical, reporting skills, and practical experience in physical security operations, incident response, control room environments, or comparable operational settings. The role requires reliability, discretion, clear communication, and the ability to manage multiple priorities in a fast-paced, on call-based environment.

Key responsibilities / You will get to:

• Monitor, receive, and assess incoming security alerts, incidents, and requests, supporting the intake, triage, prioritization, and escalation process in line with ASOC procedures and Operational Lead guidance.
• Execute initial response actions for physical security incidents, including containment measures, stakeholder notifications, coordination with local teams, and liaison with emergency services where required.
• Collaborate closely with ASOC teams across multiple hubs to support shared objectives and meet performance expectations.
• Operate and monitor key ASOC systems and platforms, including travel security, mass notification, access control, incident management tools, and related operational systems, ensuring alerts are handled in accordance with standard operating procedures.
• Maintain accurate and timely records of incidents, decisions, actions taken, escalations, handovers, and resolutions, supporting consistent documentation, reporting, and governance standards.
• Provide clear operational updates, situation reports, and incident summaries to the ASOC Operational Lead and relevant stakeholders during routine operations, special events, major incidents and crisis.
• Work closely with the ASOC Intelligence Team to ensure operational decisions are informed by relevant intelligence, situational awareness, and risk indicators.
• Support coordination with internal stakeholders, including Group Protection & Resilience, Cyber SOC, Communications, Real Estate, business lines, local teams, and other relevant functions.
• Conduct checks with Operating Entity Protection & Resilience teams and local management to verify security posture, clarify facts, identify practical gaps, and support proportionate response decisions.
• Contribute to post-incident documentation, lessons-learned activities, and continuous improvement of the ASOC.
• Participate actively in drills, table-top exercises, readiness checks, ongoing training, and preparedness reviews for high-impact events, crisis scenarios, travel disruptions, major incide