Swedish Speaking Online Store Advisor For TikTok

Hace 2 días

madrid, España Mercier Consultancy Group Jornada completa
Swedish Speaking Online Store Advisor About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to bridging the gap between top-tier global talent and industry-leading enterprises. We pride ourselves on delivering bespoke career opportunities that define success, particularly for those seeking high-impact Swedish-speaking jobs in emerging international hubs.

Job Overview

We are currently looking for a motivated professional to join our client’s team as a Swedish Speaking Online Store Advisor in Sofia, Bulgaria. This unique opportunity within the retail industry allows you to leverage your linguistic skills to provide world-class service to Scandinavian consumers, making this Swedish Speaking Online Store Advisor position in Bulgaria an excellent choice for a career-focused individual.

Key Responsibilities
  • Provide exceptional customer support for an industry-leading retail brand via phone, email, and live chat.
  • Assist Swedish-speaking clients with online order inquiries, returns, and inventory availability across physical and digital storefronts.
  • Resolve complex consumer retail issues with a focus on brand loyalty and service excellence.
  • Manage order processing systems to ensure accurate tracking and delivery of retail merchandise.
  • Act as a brand ambassador, maintaining the highest quality standards expected within the international retail sector.
  • Collaborate with internal departments to streamline customer experience improvements for the Scandinavian market.
  • Maintain detailed customer records and feedback logs to support continuous service optimization.
  • Native or fluent Swedish (spoken and written) is mandatory.
  • Valid EU passport or right to work in Bulgaria.
  • Prior experience in the retail or customer service industry is considered a significant asset.
  • Strong digital literacy and the ability to navigate complex retail management software.
  • Excellent communication skills with a customer-centric mindset.
  • Willingness to relocate to Sofia for this rewarding Swedish Speaking Online Store Advisor position in Bulgaria.
What We Offer
  • Competitive Monthly Salary
  • Fully Paid Training program to ensure your professional success.
  • Comprehensive Health Insurance coverage.
  • Fully Paid Relocation Package (flight,