Latvian Speaking Support Specialist
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Mercier Consultancy Group is a premier international staffing firm, recognized for bridging elite global talent with high-growth corporations across Europe. We specialize in connecting bilingual professionals to career-defining opportunities, consistently maintaining our reputation as a leader in the competitive landscape of Jobs in Bulgaria.
Job OverviewWe are currently seeking a motivated professional to join our team in Sofia as a Latvian Speaking Support Specialist. This Latvian Speaking Support Specialist position in Bulgaria offers an exceptional opportunity to advance your career within the fast-paced Customer Support Services industry while enjoying a comprehensive support structure.
Key ResponsibilitiesProvide high-level assistance to customers via phone, email, and live chat within the Customer Support Services sector.
Represent our clients professionally by delivering accurate information and troubleshooting solutions in Latvian.
Maintain detailed records of customer interactions to ensure quality assurance standards are met.
Collaborate with international teams to optimize service delivery and enhance the overall customer experience.
Analyze complex customer queries and provide timely, effective resolutions.
Participate in ongoing training sessions to stay updated on service protocols and industry best practices.
Contribute to a positive, efficient, and solution-oriented work environment.
- Native or fluent Latvian (spoken and written).
- Valid EU passport (mandatory).
- Strong command of the English language for corporate communication.
- Passion for excellence in the Customer Support Services industry.
- Excellent communication and problem-solving skills, highly valued in Latvian-speaking jobs.
- Ability to relocate to Sofia for this on-site Latvian Speaking Support Specialist position in Bulgaria.
- Competitive Monthly Salary.
- Fully Paid Training to ensure your success in the Customer Support Services field.
- Comprehensive Health Insurance.
- Fully Paid Relocation Package (flight,
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