Network services specialist

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Role Overview As a Network Services Specialist, you will be responsible for designing, implementing, and maintaining secure and high-performance network infrastructure that supports  banking operations. You will collaborate with cross-functional teams to ensure service continuity, compliance, and innovation in network delivery. Key Responsibilities Network Design and Implementation Architect and deploy LAN/WAN solutions tailored to banking operational needs. Configure and maintain routers, switches, firewalls, and load balancers to ensure optimal performance. Operational Support and Troubleshooting Monitor network health and proactively resolve incidents to minimize downtime. Coordinate with internal squads and banking technical office during migrations and upgrades (e.g., SDE environment transitions). Interlock wtih the different network and communication teams, SDWAN. Security and Compliance Implement network security protocols aligned with GDPR and Banking  internal standards. Support managed firewall operations and ensure secure data transmission. Cloud and Hybrid Integration Enable secure cloud connectivity and support hybrid environments using SDN technologies (e.g., Cisco ACI, NSX). Participate in cloud migration projects and ensure seamless integration with legacy systems. Project Participation and Planning Contribute to strategic initiatives such as Gigamon platform deployment, DNS infrastructure renewal, and proxy upgrades. Provide technical input for RFPs and client escalations, ensuring alignment with service-level agreements. Documentation and Reporting Maintain accurate records of network configurations, interventions, and performance metrics. Prepare service-level reports and contribute to risk and contingency planning Collaboration and Training Work closely with Banking, IT and security teams to align on priorities. Participate in mandatory client-requested training (e.g., Gigamon certification) to maintain service continuity. Who You Are Required Technical and Professional Expertise•5+ years of experience focused on network support, configuration, and implementation Technical Expertise Areas Routing & Switching (Cisco, Juniper) DNS/DHCP (Infoblox) Load Balancing (F5 BigIP, A10 Networks) Firewalling (Fortinet, Cisco ASA, Checkpoint) SDN (Cisco ACI, NSX) Proxy Solutions (Symantec Broadcom, Fortinet) Plus Preferred Technical and Professional Experience•Application Centric Infrastructure (ACI) deployment and data center experience•Experience with design and implementing Software Defined Network (SDN) and large complex networks•Experience with protocols and technologies such as, BDP, OSPF, MP-FBP EVPN, VXLAN, or VPC Being You Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.