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Team Lead Spain
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* Strong Customer Success experience* Minimum 3 years of managerial experience as a Manager or similar roles* Leadership qualities with a hands-on approach* Excellent interpersonal skills and negotiation abilities* Strong listening and analytical skills to understand client needs* Persuasive mindset and resilience in the face of clients challenges* Fluent (or Native) in Spanish is mandatory ; fluent in English; French is a plus.* Retail and/or FMCG sector expertise* Embodies Phenix's values on a daily basis* Frequent travel is expected for this position (15%-20% of your time).**Recruitment Process ***Please be aware that this job description is indicative: even if you don’t check every single box, your curiosity and willingness to learn are your greatest assets. At Phenix, we’re not looking for experience at all costs — we’re looking for potential**All our job opportunities are, of course, open to people with disabilities. If you have specific needs, we’ll always find solutions to adapt the role accordingly.** A first 30-minute conversation with Emmanuelle, HRBP, to discuss your career goals, assess whether they align with what we offer, and understand your motivations.* A second 1 hour interview with Hadrien, Team Manager.* A 45-minute interview with the COO, Franck.* A team coffee, to give you the opportunity to get familiar with the environment and company culture.#J-18808-Ljbffr
