Events Manager

hace 6 días

Barcelona, España Hyatt Corporation A tiempo completo

About the Role At Grand Hyatt Barcelona , we live by Hyatt’s purpose: As an Events Manager , you will play a key role in delivering seamless, high-impact experiences for our group and event clients. Acting as the main point of contact between the hotel and the client, you will ensure exceptional coordination across all departments involved. With strong attention to detail and a passion for service, you will help create events that are as memorable as they are flawlessly executed. Key Responsibilities Coordinate all aspects of group and event logistics from pre-arrival to post-event follow-up . Lead pre-con and post-con meetings , ensuring all event details are clearly communicated to operational departments. Manage rooming lists, signage, printed materials, inspection visit dossiers , and guest experience planning. Ensure all setups, services, and client requests are executed according to agreed specifications. Actively upsell hotel outlets and services , helping to increase average guest spend. Handle client feedback and incident resolution with empathy and efficiency. Oversee event billing , ensuring accurate invoicing and timely payments. Maintain communication with clients throughout the planning and execution stages. Monitor and maintain the condition of event spaces, reporting issues proactively. Collaborate with Sales, F&B, Housekeeping, and Front Office teams to ensure seamless execution. Actively participate in department initiatives and contribute to overall event strategy. Foster a positive team environment and promote open communication within the Events Department. Qualifications Proficiency in English & Spanish (spoken and written); additional languages are a plus. Previous experience as a Sales Executive or Events Manager in a similar hotel environment (minimum 1 year). Educational background in Tourism or related field . Strong organizational and multitasking skills with a focus on detail and service quality. Excellent interpersonal and negotiation skills with a customer-centric approach. Ability to remain calm under pressure and manage multiple priorities effectively. Familiarity with Microsoft Office ; additional training in event management is valued. A proactive, collaborative attitude and passion for creating outstanding guest experiences. What You Will Love About Us 12 complimentary hotel nights per year at Hyatt hotels worldwide. Discounts on Hyatt stays not just for you, but also for your family and friends from day one. Exclusive discounts in our hotel outlets   Access to our staff canteen . Free access to Wellbeing tools designed to support both mental and physical health , inspiring personal growth. Continuous learning and development opportunities , providing clear career paths and global mobility across Hyatt Hotels. Be part of a company recognized as a Great Place to Work , with more than 1,150 hotels in over 70 countries .

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