Customer Success Manager
hace 2 semanas
We are seeking an experienced and dynamic Customer Success Manager to join our team in Spain. In this role, you will be the primary point of contact for our largest and most strategic German speaking customers, guiding them through their entire journey from onboarding and adoption to retention and advocacy. We’re a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work. The creator economy is on track to exceed $480B by 2027, yet the software powering it is fragmented and outdated. Our ecosystem of products—trusted by the biggest names in the industry—streamlines content management, distribution, and monetization. We’re a global team of 150+ engineers, designers, marketers, and operators with experience at Meta, TikTok, Microsoft, N26, TIER, and WeWork. United by a shared mission: to empower creators to grow across platforms and markets by centralizing their content, sales, and operations into a single connected ecosystem. Relationship Management: Develop and maintain strong relationships with our largest customers, ensuring their satisfaction and success with Infloww’s products and services. Customer Journey Management: Resolve any issues or problems faced by customers promptly, by coordinating with relevant internal teams (support, product etc.). Analyze data to identify trends and areas for improvement, driving key projects that enhance customer success and satisfaction. Lead key improvement projects and support the development of your peers, fostering a culture of learning and growth within the team. Minimum of 3 years of experience as a Customer Success Manager, with a proven track record of working with large accounts. Strong background in SaaS business models and experience with CRM tools. Fluent in English and German with excellent communication and interpersonal skills. Proven ability to manage complex customer relationships and drive successful outcomes. Familiarity with CRM tools (Hubspot, Salesforce etc.) and metrics to track customer success and engagement. Highly organized and detail-oriented, capable of managing multiple priorities and projects simultaneously. Passionate about customer success and dedicated to delivering exceptional service and value. Attractive compensation package commensurate with experience and skills. Bonus Beckham Law tax rate if you are moving to Spain for the first time. Remote Work and Yearly Company Offsite: We offer flexible working hours and location options. #J-18808-Ljbffr
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Customer Success Manager
hace 3 días
madrid, España Quanta A tiempo completoHigh growth SaaS cybersecurity vendor in Valencia are looking for an experienced Senior Customer Success Manager to help drive retention, renewal and upselling for their growing customer base. This role will be handling some of the largest and most strategic customers, plus being a key player in the Customer Success team. What it takes 2-5+ years of...
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Customer Success Manager
hace 7 días
madrid, España GE Vernova A tiempo completoJob Description Summary We are looking for a motivated and customer-focused individual to join our Customer Engagement Team as a Customer Success Manager (CSM). The CSM will be the primary point of contact for assigned accounts building and maintaining strong relationships addressing inquiries resolving issues and acting as a trusted advisor. Success in this...
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Customer Success Manager
hace 5 días
madrid, España Planet A tiempo completoOverview Join our team as a Customer Success Manager (PMS) , where you'll be responsible for driving customer satisfaction and retention of our market-leading PMS and
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Customer Success Manager
hace 7 días
Madrid, España Quanta A tiempo completoWe’re working with a high-growth SaaS business in the cybersecurity space that’s expanding its Customer Success team to support a growing customer base. They’re looking for a Customer Success Manager to help drive revenue retention, logo retention, and expansion across SMB and Mid-Market customers.This role is well suited to someone early in their...
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Customer success manager
hace 4 días
Madrid, España Quanta A tiempo completoWe're working with a high-growth Saa S business in the cybersecurity space that's expanding its Customer Success team to support a growing customer base. They're looking for a Customer Success Manager to help drive revenue retention, logo retention, and expansion across SMB and Mid-Market customers. This role is well suited to someone early in their Customer...
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Customer Success Manager
hace 1 semana
Madrid, España Planet A tiempo completolocations- Madrid Office - Spain- time type- Full time- posted on- Posted Today- job requisition id- JR08846 We're looking for a results-driven Customer Success Manager, ideally with Payments or Fintech experience. You'll be critical in retaining our valued SME customers and ensuring that we maximise customer satisfaction and lifetime value. This is a role...
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Customer Success Manager para Ebolution
hace 1 semana
Madrid, España Hanbai.io A tiempo completoCustomer Success Manager — Ebolution Sobre Ebolution Ebolution es una consultora boutique especializada en proyectos eCommerce B2B/B2C, integraciones complejas (ERP/PIM), automatización y desarrollos digitales a medida. Somos Partner of the Year de BigCommerce y un aliado estratégico para compañías líderes de retail, industria y distribución....
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Customer Success Manager para Ebolution
hace 1 semana
Madrid, España Hanbai.io A tiempo completoCustomer Success Manager — Ebolution Sobre Ebolution Ebolution es una consultora boutique especializada en proyectos eCommerce B2B/B2C, integraciones complejas (ERP/PIM), automatización y desarrollos digitales a medida. Somos Partner of the Year de BigCommerce y un aliado estratégico para compañías líderes de retail, industria y distribución....
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Customer Success Manager para Ebolution
hace 1 semana
Madrid, España Hanbai.io A tiempo completoCustomer Success Manager — Ebolution Sobre Ebolution Ebolution es una consultora boutique especializada en proyectos eCommerce B2B/B2C, integraciones complejas (ERP/PIM), automatización y desarrollos digitales a medida. Somos Partner of the Year de BigCommerce y un aliado estratégico para compañías líderes de retail, industria y...
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Customer Success Project Manager
hace 3 días
Madrid, España Shiji Group A tiempo completoOverviewShiji is a global technology company dedicated to providing innovative solutions for the hospitality industry, ensuring seamless operations for hoteliers day and night.Shiji PlatformBuilt on the Shiji Platform—the only truly global hotel technology platform—Shiji’s cloud-based portfolio includesProperty Management...
