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Customer Operations Specialist
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Looking for a challenging new role in a creative environment? Camper is a contemporary footwear brand based on the Mediterranean island of Mallorca. Combining design-driven innovation with over 145 years of shoemaking heritage, we are a certified B Corp that creates collections inspired by the laid-back local lifestyle and the arts, fusing traditional craftsmanship with contemporary design. A fast-paced work environment on the largest Balearic island awaits. Want to discover more? Read on. We are looking for a Customer Operations Specialist who will be responsible for B2B customers operations and reports directly to the Customer Operations Manager. Responsibilities Responsible for manage accounts operations, route orders according to customer requirements, meet delivery deadlines, handle delays, process returns, etc. Responsible for EDI process with the customer, communications follow up, transmissions between EDI and SAP, EDI operations monitoring and process improvements. Responsible for customer conditions monitoring, prices, agreements, special discounts, claims and differences. Credit Management, payments,
