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Sales Operations Manager
hace 4 horas
Do you want to be part of a company that’s transforming healthcare? Lyfegen helps bridge the gap to faster, smarter access with pricing, access, and rebate management solutions. Our platform is used by health insurers, governments, hospital payers, and pharmaceutical companies worldwide to simplify the complexities of drug pricing agreements, optimize rebates, and drive better value. As a global leader in drug access and rebate management, Lyfegen is expanding its reach and impact.
As we continue to scale, we’re looking for passionate professionals to join us and help shape the future of healthcare. We’re looking for a Sales Operations Manager to own the operating system of revenue at Lyfegen. As Lyfegen scales globally, predictable growth depends on tight alignment across Sales, Marketing, SDR, and Customer-facing teams. To enable this, we need a leader who can orchestrate execution, drive accountability, and leverage AI-powered automation to scale operations with precision and agility.
At Lyfegen, we’re tackling challenges no one has solved before. That’s why we are looking for problem solvers with a proactive mindset—people who thrive on turning complexity into opportunity. Join us and help bridge the gap to faster and smarter access to medicines for patients. Your main responsibilities: 1.
Revenue Orchestration & Cross-Functional Alignment Act as the central orchestrator between Sales, SDR, Marketing, Product, Legal, Finance, and Customer teams. Ensure tight alignment across the customer journey—from first touch to deal closure and handover. Define and enforce clear ownership, SLAs, and governance across revenue processes. Identify and resolve operational friction points that impact deal velocity, customer experience, or forecast accuracy. 2.
Tender & RFP Process Ownership Own the end-to-end tender, RFP, and RFQ lifecycle, especially in public-sector and regulated healthcare contexts. Build standardized, auditable tender processes with clear timelines, responsibilities, and approval flows. Coordinate cross-functional contributors to ensure accurate, compliant, and competitive submissions. Analyse tender outcomes and drive continuous improvement through structured feedback loops. 3.
Revenue Performance, Forecasting & Insights Define, track, and report on end-to-end revenue KPIs, including: Pipeline health and coverage Forecast accuracy and deal risk Conversion rates across the funnel Win/loss drivers and cycle time Build executive-grade dashboards and reporting frameworks. Ensure data integrity, consistency, and transparency across all revenue systems. Partner with leadership on revenue planning, prioritization, and resource allocation. 4. AI, Automation & HubSpot Enablement Own and optimize HubSpot as the core revenue system of record.
Leverage AI and advanced automation to streamline and scale sales operations, including: Lead routing and prioritization Pipeline management and forecasting Tender orchestration and compliance tracking Cross-functional task and approval workflows Introduce AI-driven insights to proactively identify deal risk, pipeline gaps, and performance trends. Reduce manual work while improving speed, accuracy, and customer responsiveness. Continuously evaluate emerging AI capabilities to enhance decision-making and operational efficiency. Design and scale Lyfegen Sales Operations function and operating model.
Define roles, responsibilities, and success metrics across SalesOps. Hire, onboard, and mentor SalesOps team members as the company grows. Create scalable documentation, playbooks, and governance frameworks to support global growth. 6. Agile, Customer-Centric Process Design Build and continuously improve end-to-end revenue processes that are agile, compliant, and customer-first.
Use iterative, data-driven improvement cycles informed by customer and sales feedback. Balance enterprise/regulatory complexity with simplicity and speed. Ensure processes consistently improve customer trust, predictability, and outcomes.
Who you are
Core Qualifications 5+ years of experience in Revenue Operations, Sales Operations, or Commercial Operations. Proven ability to operate across Sales, Marketing, SDR, and customer-facing teams. Demonstrated ownership of tender and RFP processes in complex or regulated environments. Strong analytical and systems thinking capabilities.
Hands-on experience with HubSpot (or equivalent CRM) and revenue analytics. Preferred Qualifications Experience in healthcare, pharma, life sciences, or public-sector procurement. Proven success building or scaling a SalesOps function in a growth-stage company. Strong understanding of enterprise and public-sector go-to-market complexity.
Practical experience using AI and automation to improve revenue processes and forecasting. Familiarity with agile or lean operating models.
What we offer
A high-impact commercial role at the forefront of improving global access to innovative medicines, where your work directly benefits patients and healthcare systems worldwide. Significant ownership and autonomy, combined with strong visibility to senior leadership, giving you a real voice in shaping commercial strategy and execution. Direct influence on Lyfegen’s revenue growth and market expansion, with clear accountability for driving business outcomes in a fast-growing health-tech scale-up. A competitive and attractive compensation package, aligned with the ambition, pace, and impact of a dynamic start-up environment.
Clear opportunities for professional development and career progression, as Lyfegen continues to scale across markets. A remote-first, flexible working model across Europe, enabling you to perform at your best while maintaining balance. An international, mission-driven team of high performers, united by a shared commitment to transforming healthcare access globally. #J-18808-Ljbffr
