Technical Support Analyst, Málaga
hace 2 semanas
Technical Support AnalystPosition Title: Technical Support Analyst Area: IOS Location: Málaga Description Position Title: Technical Support Analyst Division/Soc: SCIB Global Area: IOS Location: Málaga WHAT YOU WILL BE DOING As a Technical Support Analyst your tasks and goals will include: Technical Level 0 and 1 support of the global SCIB platform both onsite and remote. Reception, prioritization, investigation, escalation and resolution of incidents. Critical Alerts monitoring. Rising and follow up of continuous improvement plans for batch and online. Continuous collaboration with second-level teams and suppliers. Monitoring of metrics in order to improve and detect their deterioration. Communication with users being the only communication link with Business at times. Knowledge of monitoring applications. Experience in ITIL framework. Management and resolution of incidents and requests through Service Now. EXPERIENCE 0-3 years of experience in relevant fields. EDUCATION Degree in Computer Science. SKILLS KNOWLEDGE Techniques: Technical knowledge on the configuration and structure of SCIB platforms. Technical knowledge of incident flows and product production start-up. Knowledge: Indispensable basic knowledge of wholesale banking and financial products. Indispensable English B2. Desirable knowledge of Python, Elastic Search, Openshift, Appian, API Connect, Oracle, MySQL, PowerBI, etc. Other: Work under stressful situations. Teamwork. Adaptation to change. Guards availability. Travel availability. Ability to provide remote support (different geographies). With initiative and communication skills. Results oriented. ios, Service Now
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Junior Application Support Analyst — Hybrid
hace 1 semana
Málaga, España Ebury A tiempo completoA leading fintech firm in Málaga is seeking a Junior Application Support Analyst to ensure the stability of vital applications, support business systems, and document processes. The ideal candidate will be proactive, organized, and possess excellent English communication skills. This role includes a hybrid working model and offers mentorship and clear...
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Semi Senior Technical Support Analyst
hace 2 semanas
Málaga, España Talan A tiempo completo**Company Description** Talan is an international advisory group on innovation and transformation through technology, with 5000 employees, and a turnover of 600M€.** We offer our customers a continuum of services to support you at each key stage of your organization's transformation, with 4 main activities: - ** CONSULTING** in management and innovation...
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Technical Support Specialist
hace 1 semana
Málaga, España Zahoree CX Careers Europe A tiempo completoTechnical Support Specialist (Dutch/French for Benelux) – Zahoree, Málaga, Spain (Hybrid)¿Todo listo para enviar su solicitud? Asegúrese de comprender todas las responsabilidades y tareas asociadas a este puesto antes de continuar. Join Zahoree and Take Your Career to the Next Level! Are you passionate about technology and helping others solve problems?...
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Málaga, Málaga, España Cross Border Talents A tiempo completoAre you fluent in Finnish and passionate about IT support? This is your chance to join a leading multinational technology BPO company in sunny MalagaWhy Join Us?Exciting international workplace Be part of a dynamic and multicultural team.Career growth opportunities Access to specialized courses and development programs.Comprehensive training Get fully...
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Technical Support Advisor
hace 7 días
Málaga, España Eugenia Talent A tiempo completoType of position: Full-time position Key languages: Fluent level of Danish English proficiency Sector: Customer Service / Technical support About our Client: Join a global leader in technology and services, driving innovation for top brands. As a Technical Support Advisor in Malaga, you will play a key role in providing technical assistance and ensuring...
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Swedish-Speaking Technical Support Advisor Malaga, Spain
hace 1 semana
Málaga, Málaga, España Cross Border Talents A tiempo completoAre you a Swedish speaker with a passion for IT and customer support? Join a leading multinational BPO technology company in the beautiful city of Malaga Perks International and multicultural work environment Career growth opportunities with specialized training Competitive salary and benefits package Fully paid training on company procedures and...
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Málaga, Málaga, España Cross Border Talents A tiempo completoAre you a Swedish speaker with a passion for IT and customer support? Join a leading multinational BPO technology company in the beautiful city of MalagaPerksInternational and multicultural work environmentCareer growth opportunities with specialized trainingCompetitive salary and benefits packageFully paid training on company procedures and technologyOffice...
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Technical Support Advisor
hace 7 días
Málaga, España Eugenia Talent A tiempo completoType of Position:Full-time position Key Languages:Fluent in Norwegian and English Sector: Customer Service About Our ClientJoin a global leader in technology and services, driving innovation for top brands. As a Technical Support Advisor in Malaga, you will play a key role in providing technical assistance and ensuring customer satisfaction. The Offer Serve...
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Danish-Speaking Technical Support Advisor Malaga, Spain
hace 2 semanas
Málaga, Málaga, España Cross Border Talents A tiempo completoAre you a Danish speaker with a passion for IT and customer support? Join a leading multinational BPO technology company in the beautiful city of MalagaWhy Join us?Work in an international and multicultural teamCareer growth opportunities with specialized trainingCompetitive salary and benefits packageFully paid training on company procedures and...
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Málaga, Málaga, España Cross Border Talents A tiempo completoAre you a Norwegian speaker with a passion for IT and customer support? Join a leading multinational BPO technology company in the beautiful city of MalagaWhy Join Us?Work in a multicultural and international environmentCareer growth opportunities with specialized trainingCompetitive salary and benefits packageFully paid training on company processes and...
