Observability Engineering Manager

Canonical is a leading provider of open‑source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthroughs such as public cloud, data science, AI, engineering innovation, and IoT. With customers that include the world’s leading public‑cloud and silicon providers, Canonical is a pioneer of global distributed collaboration, with 1,200+ colleagues in 75+ countries and very few office‑based roles. Teams meet two to four times yearly in person in interesting locations around the world to align on strategy and execution. We are hiring an Observability Engineering Manager who will lead the development of the distributed tracing or service mesh products as part of our Observability group. Engineering managers at Canonical are always coders who review and lead both architectural design and code. They also judge character, set expectations, and hold colleagues accountable. We are building an observability stack that is easy to deploy and operate on Kubernetes. It is part of a broader initiative to deliver the world’s best suite of open‑source tools, with deep integration and automation for best‑of‑breed open‑source offerings covering metrics, logging, telemetry, alerting, tracing, and profiling. Our goal is to make observability tools integral and pervasive across software practices. Responsibilities Manage a distributed team of engineers and oversee the observability portfolio. Organise and lead the team’s processes to help achieve objectives. Conduct one‑on‑one meetings with team members. Identify and measure team health indicators. Interact with a vibrant community. Review code produced by other engineers. Attend conferences to represent Canonical and its Observability Stack. Qualifications Exceptional academic track record from high school and university. Proven professional experience in software delivery. Professional software development experience, preferably with a track record in open source. Willingness to travel up to four times a year for internal events. Professional written and spoken English. Experience with Linux (Debian or Ubuntu preferred). Excellent interpersonal skills, curiosity, flexibility, and accountability. Passion, thoughtfulness, and self‑motivation. Excellent communication and presentation skills. Result‑oriented, with a personal drive to meet commitments. Nice‑to‑Have Skills Experience as an engineering manager with a track record of building high‑performance teams. Professional Python development experience. Working knowledge of Go.Open‑source contribution experience. Interest and experience with container technologies. Understanding of the importance of observability and monitoring for keeping software running smoothly. Experience designing and implementing observability solutions. Benefits Distributed work environment with twice‑yearly team sprints in person. Personal learning and development budget of USD 2,000 per year. Annual compensation review. Recognition rewards. Annual holiday leave. Maternity and paternity leave. Team Member Assistance Program & Wellness Platform. Opportunity to travel to new locations to meet colleagues. Priority Pass and travel upgrades for long‑haul company events. Seniority level: Mid‑Senior levelEmployment type: Full‑timeJob function: Engineering and Information Technology (Software Development) Canonical is an equal opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #J-18808-Ljbffr