ES Agency Risk Specialist, WFS Agency Management Team
hace 1 mes
Workforce Staffing (WFS) leverages global infrastructure, technology, science and local insight to deliver scalable and sustainable associate hiring solutions. Our vision is to enable Amazon operations to operate with unconstrained capacity to deliver for customers. To achieve this, we’re on an exciting transformation journey; implementing proprietary tech solutions to delight our candidates, building sophisticated data models to inform decisions and execute with precision, and optimizing our operating model for efficiency.
As the connector between an allocated external vendor(s) and the business, the Agency Manager will be accountable for the performance management of an allocated third party staffing agency(ies) across Spain, owning the tactical and strategic relationship to deliver our goals. You will partner with allocated staffing agency leaders, WFS Business Management and senior stakeholders in OpsPXT to deliver effective vendor supplied services. This role is an individual contributor.
Key job responsibilities- Own the relationship with an allocated third-party staffing agency(ies) for the purpose of performance monitoring and hold the vendor to account for delivery against a set of pre-agreed contractual metrics.
- Partnering with, advising and supporting the staffing agency, using functional expertise, to remove blockers that impact agency performance.
- Support Agency Risk team (for hiring) and OpsPXT partners (for post hire) to address repeated agency underperformance or escalations in partnership with Business Management team.
- Conduct in-depth formal reviews and audits with staffing agencies to inspect readiness for event days, peak and launch hiring and monitor agency completion of required actions in a timely manner.
- Lead and contribute to cross-business line and Country proposals for tactical initiatives that aid in improving temporary labour hiring outcomes with awareness of both the business’ and third-party staffing agency’s considerations.
- Represent staffing agency requirements and considerations in cross functional strategic programs at territory and/or country level including but not limited to; technology, product, policy or process changes.
- Support with cross functional transformation programs to define territory level strategies with regards to third party staffing agency usage.
Bachelors Degree or equivalent.
Experience in volume staffing, capacity planning, operations, or an associated function.
Vendor management experience across large geographical region.
Highly numerate, with strong analytical/Excel skills.
- Masters degree or equivalent.
- Previous experience partnering with senior, cross functional stakeholders to determine the right goals, inform decisions and design long-term solutions.
- Experiencing managing a commercial multi-site master vendor contingency agency or Recruitment Process Outsourcing (RPO) model.
- Able to deliver independently, and take the lead on tactical and strategic initiatives.
- Strong business acumen with good judgement. Able to evaluate and make trade-offs short vs. long-term needs.
- Handle complex problems/efforts, decisions and escalations.
- Skilled mediator, able to balance conflicting priorities and finds a path forward in difficult situations.
- Knowledge and understanding of internal and external metrics, drivers and focus areas for the business and organisation.
- Comfortable using data and evidence to convey ideas and recommendations on complex topics that scale across regions.
- Adaptable and flexible to respond to the changing needs of the business while maintaining velocity.
- An enthusiastic team player with a strong drive to create a positive work environment.
- Comfortable with high volume workload.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates.
#J-18808-Ljbffr-
Agency Risk Specialist
hace 1 mes
Barcelona, Barcelona, España Engineeringuk A tiempo completoJob SummaryAs an Agency Risk Specialist on the Wfs Agency Management Team, you will be responsible for managing the performance of allocated third-party staffing agencies across Spain. This role requires strong analytical and Excel skills, as well as experience in volume staffing, capacity planning, and operations. You will partner with staffing agency...
-
Barcelona, Barcelona, España Amazon A tiempo completoJob SummaryAs an Agency Risk Specialist on the Wfs Agency Management Team at Amazon, you will be responsible for managing the performance of allocated third-party staffing agencies across Spain. This role requires strong analytical and Excel skills, as well as experience in volume staffing, capacity planning, and operations. You will partner with staffing...
-
Es Agency Risk Specialist, Wfs Agency Management Team
hace 4 semanas
Barcelona, España Engineeringuk A tiempo completo.DESCRIPTION Workforce Staffing (WFS) leverages global infrastructure, technology, science and local insight to deliver scalable and sustainable associate hiring solutions. Our vision is to enable Amazon operations to operate with unconstrained capacity to deliver for customers. To achieve this, we're on an exciting transformation journey; implementing...
-
Barcelona, España Engineeringuk A tiempo completo.DESCRIPTIONWorkforce Staffing (WFS) leverages global infrastructure, technology, science and local insight to deliver scalable and sustainable associate hiring solutions. Our vision is to enable Amazon operations to operate with unconstrained capacity to deliver for customers. To achieve this, we're on an exciting transformation journey; implementing...
-
Barcelona, España Engineeringuk A tiempo completo.DESCRIPTIONWorkforce Staffing (WFS) leverages global infrastructure, technology, science and local insight to deliver scalable and sustainable associate hiring solutions. Our vision is to enable Amazon operations to operate with unconstrained capacity to deliver for customers. To achieve this, we're on an exciting transformation journey; implementing...
-
Barcelona, España Amazon A tiempo completo.Workforce Staffing (WFS) leverages global infrastructure, technology, science and local insight to deliver scalable and sustainable associate hiring solutions. Our vision is to enable Amazon operations to operate with unconstrained capacity to deliver for customers. To achieve this, we're on an exciting transformation journey; implementing proprietary tech...
-
Barcelona, España Amazon A tiempo completo.Workforce Staffing (WFS) leverages global infrastructure, technology, science and local insight to deliver scalable and sustainable associate hiring solutions. Our vision is to enable Amazon operations to operate with unconstrained capacity to deliver for customers. To achieve this, we're on an exciting transformation journey; implementing proprietary tech...
-
Barcelona, España Amazon A tiempo completoDESCRIPTION Workforce Staffing (WFS) leverages global infrastructure, technology, science and local insight to deliver scalable and sustainable associate hiring solutions. Our vision is to enable Amazon operations to operate with unconstrained capacity to deliver for customers. To achieve this, we're on an exciting transformation journey; implementing...
-
Barcelona, España ENGINEERINGUK A tiempo completoDESCRIPTION Workforce Staffing (WFS) leverages global infrastructure, technology, science and local insight to deliver scalable and sustainable associate hiring solutions. Our vision is to enable Amazon operations to operate with unconstrained capacity to deliver for customers. To achieve this, we're on an exciting transformation journey; implementing...
-
Spain Agency Manager Wfs, Wfs Agency Management Team
hace 4 semanas
Barcelona, España Amazon A tiempo completoWorkforce Staffing (WFS) leverages global infrastructure, technology, science, and local insight to deliver scalable and sustainable associate hiring solutions. Our vision is to enable Amazon operations to operate with unconstrained capacity to deliver for customers. To achieve this, we're on an exciting transformation journey; implementing proprietary tech...
-
Spain Agency Manager Wfs, Wfs Agency Management Team
hace 4 semanas
Barcelona, España Amazon A tiempo completoWorkforce Staffing (WFS) leverages global infrastructure, technology, science, and local insight to deliver scalable and sustainable associate hiring solutions. Our vision is to enable Amazon operations to operate with unconstrained capacity to deliver for customers. To achieve this, we're on an exciting transformation journey; implementing proprietary tech...
-
Barcelona, Barcelona, España Amazon A tiempo completoJob SummaryAs an Agency Manager for Wfs in Spain, you will be responsible for managing the performance of allocated third-party staffing agencies across the territory. This role requires strong analytical and Excel skills, as well as experience in volume staffing, capacity planning, and operations. You will partner with staffing agency leaders, Wfs Business...
-
Spain Agency Manager Wfs, Wfs Agency Management Team
hace 3 meses
Barcelona, España Amazon Spain Fulfillment, S.L.U. A tiempo completoBachelors Degree or equivalent. Experience in volume staffing, capacity planning, operations, or an associated function. Vendor management experience across large geographical region Highly numerate, with strong analytical/Excel skills As the connector between an allocated external vendor(s) and the business, the Agency Manager will be accountable for the...
-
Amazon Agency Risk Professional
hace 4 semanas
Barcelona, Barcelona, España Amazon A tiempo completoJob Summary: We are seeking a highly skilled Agency Risk Specialist to join our team at Amazon. As a key member of our Agency Management Team, you will be responsible for managing the performance of allocated third-party staffing agencies across Spain, ensuring they meet our goals and contractual metrics.Key Responsibilities:Own the relationship with...
-
Amazon Agency Risk and Compliance Specialist
hace 4 semanas
Barcelona, Barcelona, España Amazon A tiempo completoAbout This RoleWe're seeking a skilled Agency Risk and Performance Manager to join our team at Amazon. As a key member of our agency management team, you'll be responsible for overseeing the performance of our partner staffing agencies across Spain.Key ResponsibilitiesPerformance Management: Own the relationship with allocated third-party staffing agencies...
-
Barcelona, España Us012 Marsh & Mclennan Agency Llc A tiempo completoDescription: Our not-so-secret sauce.Award-winning, inclusive, Top Workplace culture doesn't happen overnight.It's a result of hard work by extraordinary people.More than 11,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day.Learn more about what makes us different and how you can thrive as a...
-
Barcelona, Barcelona, España Us012 Marsh & Mclennan Agency Llc A tiempo completoOur team at Us012 Marsh & Mclennan Agency Llc is seeking a skilled Technical Program Manager to lead our Agency Management Systems team.The ideal candidate will have 10+ years of IT experience, with at least 5 years of experience in management focused approach to Vertafore suite of products.Primary focus on Sagitta, ImageRight, and Benefit Point.Familiarity...
-
Senior Agency Development Manager
hace 1 mes
Barcelona, Barcelona, España Engineeringuk A tiempo completoJob DescriptionWe are seeking a highly skilled Sr Agency Development Manager to join our team at Amazon Advertising Global Sales. As a key member of our organization, you will be responsible for building and managing relationships with our largest agency customers.Your primary focus will be on accelerating Amazon Advertising revenue, increasing Amazon Ads...
-
Risk Management Specialist
hace 2 semanas
Barcelona, Barcelona, España Adp A tiempo completoJob SummaryThe Global Third-Party Risk Management team at ADP is seeking a skilled Risk Management Specialist to join our team. As a key member of our organization, you will play a critical role in assessing and mitigating risks associated with third-party vendors and partners.About the RoleAs a Risk Management Specialist, you will be responsible for...
-
Content Manager
hace 4 semanas
Barcelona, España Semrush A tiempo completo.Job Description Hi there!We are Semrush, a global IT company developing our own product - a platform for digital marketers. New stars are born here, so don't miss your chance.This is our Content Manager role for idea generators, planning geniuses, and natural-born analysts. Tasks in the role Efficiently and effectively coordinating a pool of freelancers for...
