Information Technology Support Specialist
hace 18 horas
Job Purpose The Technical Support Specialist will ensure efficient and effective operation of all IT and Telephony related hardware, software and infrastructure across a site or collection of sites. Provide hands and eyes support and global project implementation activity ensuring local infrastructure delivers to business expectations (SLA) whilst remaining fully aligned to global IT Policies. To effectively manage their work queue, communicate clearly and concisely with all staff and external contacts to ensure satisfactory completion of each Incident and Service Request. Primary Duties Level 2 infrastructure support: Configure, deploy, maintain, troubleshoot and support key IT infrastructure including computer workstations, laptops, printers, mobile devices, phones and other computer and telecommunications equipment Diagnose and resolve issues associated with end user based application software and operating systems Support diagnosis and incident resolution of core Ethypharm infrastructure in collaboration with relevant Engineer or Operations Manager Providing support to external third parties as required Ensure that the ITSM tool is up to date with progress achieved Continuous improvement - proactive management of infrastructure to reduce support calls Contribute to project teams in the improvement of current IT services and development and delivery of new IT services. Raising purchase orders and obtaining approval to order hardware, software services and spare parts. To maintain clear, concise and unambiguous communication with all users on progress and actions required to close out Incidents and Service Requests Coaching users to assist themselves on a self-help basis GMP rules and regulations – solid understanding of Good Manufacturing Practice (GMP) rules and regulations GxP computerized system applications – solid understanding of the variety of these types of computerized systems Validation Experience on Systems Such As Laboratory Information Management System (LIMS) Laboratory Instrument Systems (LIS) Clinical Trial Monitoring Systems Chromatography Data System (CDS) Supervisory Control and Data Acquisition (SCADA) Manufacturing Execution System (MES) Enterprise Resource Planning (ERP) Systems Batch Record System Building Management Systems (BMS) Experience Infrastructure support for local and remote users – including PC/Printer Installations and Repairs, Software Installations (Manual and Remote Deployment), Networking printers, Telephone System Administration Email & smart phone Administration Remote Access/VPN Support Troubleshooting desktop operating systems, supporting MS Office & Desktop Software Assistance with basic server management Qualifications Certification in infrastructure technology MS Engineer or equivalent qualification Skills General infrastructure installation, support and maintenance General MS applications troubleshooting Ability to manage multiple reported incidents and problems simultaneously and elevate as appropriate Personal Qualities Prepared to be flexible, willing to work as part of a project team and to take on other responsibilities as required by the business to achieve the objectives of the business. Detail oriented with strong analytical & technical knowledge, with the ability to work in a small group as well as independently. #J-18808-Ljbffr
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Information Technology Specialist
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euskadi, España Sharp Brains A tiempo completoOverview Job Details: Recuerde revisar su CV antes de enviar la solicitud. Además, asegúrese de leer todos los requisitos relacionados con este puesto. Position: IT Support Technician L1 (On-site) Role Type: Backfill Working Days: On site Contract duration: 1 year (extendable) Contract Type: Freelance / B2B contract Experience Required: More than 3 years...
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INFORMATION SECURITY SPECIALIST
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Technical Support Specialist
hace 7 días
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Technical Support Engineer
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euskadi, España GE Vernova A tiempo completoTechnical Support Engineer – Protection and Control Relays We are seeking a Technical Support Specialist to own the resolution of post‑sales technical customer issues, ranging from Level 1 to Level 2 support. The role requires deep product knowledge and strong customer relationship skills. Job Description Summary As a Technical Support Engineer, you...
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euskadi, España Polylia Language Hub A tiempo completoSpanish-Speaking Content Review & Community Support Specialist Polylia Language Hub is looking for a Spanish-speaking Content Review & Community Support Specialist to join our team. Your role will support a safe digital environment by reviewing user‑reported content, responding to community inquiries, and ensuring compliance with platform policies....
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IT Infrastructure Support Engineer
hace 17 horas
euskadi, España Ethypharm A tiempo completoA leading pharmaceutical company in Spain is seeking a Technical Support Specialist to ensure the efficient operation of IT hardware and software. Responsibilities include supporting local and remote users, diagnosing issues, and contributing to project teams aimed at improving IT services. Candidates should have certifications in infrastructure technology...
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Finance & Administration Specialist
hace 18 horas
euskadi, España Exclusive Networks A tiempo completoFinance & Administration Specialist page is loaded## Finance & Administration Specialistremote type: Hybridlocations: Bilbaotime type: Full timeposted on: Posted Todayjob requisition id: JR871**This is a role for Ingecom, an Exclusive Networks Company DUTIES AND RESPONSIBILITIES | About the role**We are looking for a professional, detailed and...
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Remote Spanish Content
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euskadi, España Cbtalents A tiempo completoA leading online community support provider is seeking a Spanish-speaking Content Review & Community Support Specialist. This remote role requires native-level Spanish proficiency and good English communication skills. You'll assist users by addressing inquiries and moderating content to ensure a safe digital environment. Candidates should have up to 1 year...
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Bilingual Tech Support Specialist
hace 17 horas
euskadi, España Zahoree CX A tiempo completoA tech support company in Spain is seeking a Technical Support Specialist for the Italian and French regions. The role involves troubleshooting and resolving technical issues, communicating clearly with users, and documenting processes. Candidates should be fluent in Italian and French, possess strong problem-solving skills, and have a proactive attitude....
