Customer Service
hace 22 horas
En Acertto Talent Linkers we specialize in the international selection of highly qualified professionals. You can explore our job opportunities at acertto.es. We are hiring Customer Service (French Native Speakers) to join a growing international Customer Experience hub in Valencia. In this role, you ll be the main point of contact for customers and service providers, delivering high-quality support across phone and digital channels and contributing to service quality and customer satisfaction. What you’ll do Handle customer inquiries via phone, email, chat, and other digital channels in a timely and professional manner Provide clear, empathetic, and solution-oriented support to customers and service providers Monitor service quality, identify issues, and take corrective actions when needed Follow defined processes and best practices while maintaining a high standard of service Accurately document interactions in the CRM and contribute to knowledge base updates Escalate complex cases when necessary and collaborate with internal teams to ensure resolution Contribute to continuous improvement by sharing customer feedback and recurring issues with the team REQUISITOS MÍNIMOS Native French speaker (written and spoken) with excellent communication skills Minimum 3 years of experience in customer service, customer support, or concierge/conciergerie roles Strong verbal communication skills and excellent writing abilities Customer-oriented mindset with a strong sense of service quality and attention to detail Ability to remain calm and professional in high-pressure or sensitive situations Comfortable using digital tools, CRM systems, and support platforms English proficiency is required; Spanish is a plus What’s offered Join a growing international customer service center in Spain A role where quality, communication, and customer satisfaction truly matter Work within a diverse and multicultural team Opportunities for growth within Customer Experience Competitive compensation and benefits package Interested? Apply on LinkedIn with your CV (preferably in English) At Acertto Talent Linkers, we strongly believe in diversity and inclusion. We select exclusively based on talent, without distinction of gender, age, origin, religion, or orientation. #J-18808-Ljbffr
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Customer Service Agent – Slovenian Speaker
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Customer Service Agent – Slovenian Speaker
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valència, España Essence Coaching Group A tiempo completoCustomer Service Agent – Slovenian Speaker Sofia, Bulgaria (On-site) | Full-time Are you a Slovenian speaker with strong communication skills and English at the B2 level ? Join an international customer support team in Sofia and grow your career in a stable, supportive, and multicultural environment. Role Overview As a Customer Service Agent , you will...
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valència, España Helloprint A tiempo completoAn ambitious e-commerce company in Valencia is seeking a Customer Experience representative fluent in English and an advanced level in French, German, or Dutch. The role involves guiding customers through their experience and collaborating with various teams. Ideal candidates are passionate about customer service and thrive in a dynamic environment. Join us...
