Bilingual Tier 2 Tech Support
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Callnovo is seeking an English-Spanish bilingual Tier 2 Technical Support Representative to deliver customer service and technical issue resolution for an international client. This remote freelance position is ideal for candidates with strong English and Spanish skills, solid troubleshooting abilities, and experience handling customer escalations.
The role requires effective communication across emails, calls, and chat, with adherence to data privacy and client workflows.
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